About The Position

Join our team as a Lead Environmental Services Technician! Create a Clean, Welcoming, and Exceptional Experience—Every Shift! Are you passionate about creating spotless, inviting spaces where guests and team members feel right at home? Do you take pride in leading by example and helping a team shine? If so, we want you on our Environmental Services team! Job Purpose: Provides guests and staff with a clean and orderly environment and provides guidance to environmental services staff. Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides guests and team members with a clean and orderly work environment by cleaning and dusting tables, chairs, desks and surrounding areas, emptying ashtrays and trash receptacles, replacing trash liners, and keeping guest areas clear of debris. Ensures the cleanliness of restrooms by cleaning sinks, toilets, mirrors, wiping shelves, refilling toilet paper, paper towels and other sundries, replacing trash liners, mopping floors, and disposing of trash and other debris as required. Maintains adequate supply of cleaning supplies and paper goods in bathrooms and satellite storage cabinets by auditing inventory, retrieving necessary supplies and paper goods from the basement, storing supplies and completing an inventory sheet following established procedures. Provides guidance to environmental services staff by conducting visual cleanliness inspections, training Environmental Services Technicians, providing guidance to team members, instructing staff on departmental policies and procedures, monitoring team members performance and reporting out of compliance behaviors to the Environmental Services Shift Manager as needed.

Requirements

  • 1-year housekeeping and/or custodial experience
  • Working knowledge of cleaning chemicals and chemical safety
  • Ability to communicate effectively in the English language
  • Ability to read in the English language
  • Ability to provide guidance to staff
  • Ability to stand and walk for up to ten hours at a time
  • Ability to perform simple mathematical calculations
  • Ability to lift, push and pull up to 50 lbs.
  • Ability to reach, kneel and bend
  • Ability to appear for work on time
  • Ability to complete forms
  • Ability to interact effectively with team members and guests
  • Ability to maintain professionalism and composure
  • Ability to understand and follow verbal directives and written directions
  • Ability to accept constructive criticism
  • Ability to work graveyard shift

Nice To Haves

  • High School Diploma or G.E.D.
  • Housekeeping supervisory experience
  • Hotel, Resort or Casino housekeeping experience
  • Multi-lingual

Responsibilities

  • Provides guests and team members with a clean and orderly work environment by cleaning and dusting tables, chairs, desks and surrounding areas, emptying ashtrays and trash receptacles, replacing trash liners, and keeping guest areas clear of debris.
  • Ensures the cleanliness of restrooms by cleaning sinks, toilets, mirrors, wiping shelves, refilling toilet paper, paper towels and other sundries, replacing trash liners, mopping floors, and disposing of trash and other debris as required.
  • Maintains adequate supply of cleaning supplies and paper goods in bathrooms and satellite storage cabinets by auditing inventory, retrieving necessary supplies and paper goods from the basement, storing supplies and completing an inventory sheet following established procedures.
  • Provides guidance to environmental services staff by conducting visual cleanliness inspections, training Environmental Services Technicians, providing guidance to team members, instructing staff on departmental policies and procedures, monitoring team members performance and reporting out of compliance behaviors to the Environmental Services Shift Manager as needed.
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