Lead Field Service Technician

Integrated Power Services•Burlington, NC

49d

About The Position

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us! Responsibilities & Expectations: As a Lead Field Service Technician in our IPS Field Service division, you will perform testing and maintenance on low, medium and high voltage power distribution equipment for our commercial and industrial clients, as well as assist with leading teams in the field. We perform testing under NETA standards to ensure reliability, safety and efficiency. At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Requirements

Associate degree from an accredited 2-year technical college in Electrical Power, or similar experience/training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee) preferred
Must have 5 or more years of relevant testing experience
RTS or Protest relay testing, oil testing, infrared scanning, automatic transfer switching, performing start-up on switchgear up through 500kV class, VFD (variable frequency drives)
NETA Certification (III or IV) highly preferred or equivalent skills/experience to become NETA Certified
Prefer OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training
Power DB experience a plus
Requires 3+ years of driving experience along with a valid driver’s license and acceptable driving record
Good communication and customer service skills
Ability to read and interpret schematics, operating manuals and safety guidelines
Ability to work flexible hours, overtime and weekends as required, willingness to be on call

Responsibilities

Testing and Calibrations:
Instrument Transformer
Power Transformer testing – Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
Cable testing including Power Factor, Tan Delta, VLF, Hipot
Circuit breaker & Switchgear testing of low, medium & high voltage
Primary & Secondary Injection Testing
Protective Relay testing including electro-mechanical and solid state
Continuity, Ground Fault
Power Quality
Troubleshooting, inspecting, start-ups and collect data on: switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
Service & Repair: Inspections, diagnosis of issues, replace parts, make recommendations, recommissioning
Lead and mentor technicians on best practices, safety, and technical procedures
Safety: adhere to all safety protocols including LOTO
Teamwork: contributes to a strong team environment through assisting teammates in accomplishing mutual goals
Customer Service: communicate all information to customers in a way they understand the issues & resolutions
Documentation: complete reports on the work you have completed