Lead Field Services Technician

Johnson Controls • South Bend, IN

1d • Onsite

About The Position

Field Services Technician/Regional Supervisor As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers, and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible. What we offer Competitive pay Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care) Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Supporting Silent-Aire’s Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed. You will also complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills- Electric Motors (3-phase and 1-phase) Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.) Various types of water pumps Intake and exhaust fans Economizers Humidifiers Variable Frequency Drives (VFDs) Electrical component troubleshooting Understands VFDs - Can Delete, repeat The Technician must be able to proficiently demonstrate the following tasks: Soldering Brazing How you will do it Check in with Manager at the end of each workday while in the Field During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible. Obtain client signature on company provided forms where applicable. Hand in paperwork at the end of each trip for processing in sequential order. Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person. Ensure all excess materials used for each job are listed properly and documented. Assist on job sites with other Silent Aire Field Technicians as needed Answer all office emails/calls in a timely manner. Secure parts and tools needed throughout the day for various jobs as required. Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem. Set expectations to other team members. Consult Manager or field supervisor in times of uncertainty. Constantly in contact with customer, general contractors, and other Silent-Aire employees Active participant in daily construction, commissioning, and team meetings As a team-player, maintain a positive relationship with coworkers, clients, customers. Build client confidence in company. Respect and strictly adhere to the non-disclosure policies, on the job site and away. Provide information to management on training needs and courses of interest. Responsible for the daily preparation of the parts and tools for each day’s activities. Complete work in a timely and workmanlike manner. Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner. Must maintain all safety equipment and standards at all times Provide direction to clearly complete tasks to other team members based on the Leads direction and execute them. Run the day-to-day site crews based on the direction of the lead mechanic. Follow all company policies and lead by example

Requirements

• Experience with the following equipment: Electric Motors (3-phase and 1-phase), Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.), Various types of water pumps, Intake and exhaust fans, Economizers, Humidifiers, Variable Frequency Drives (VFDs), Electrical component troubleshooting, Understands VFDs - Can Delete, repeat
• Must be able to proficiently demonstrate the following tasks: Soldering and Brazing
• Full understanding of electrical, mechanical and control systems
• Ability to read and understand mechanical and electrical drawings
• Able to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
• Can identify the components and understanding how each component works, diagnosing problems associated with the equipment, use meters, and other handheld tools to perform maintenance and to troubleshoot.
• Basic knowledge of Windows Office Programs (Outlook, Excel, Word)
• Must possess a valid driver’s license
• Must have a high school diploma or equivalent GED certificate
• Must have at least an Apprentice license or at least ten years of trade-related work experience, OR any similar combination of education and experience
• Must gain excellent logistical knowledge of customer’s onsite practices
• Must be able to drive to local job sites on a request basis
• Excellent written and oral communications skills
• Time management, organizational and multitasking skills
• Proven experience working well with other technicians and tradesman
• Must have a strong desire to continue to develop their knowledge base
• Good hygiene and cleanliness are required at all times
• Personal Protective Equipment (PPE)
• Must be able to pass a DOD background check, requiring proof of US Citizenship
• Willingness to travel to customer locations (domestic and international)
• This is a safety sensitive position
• Company uniform required

Nice To Haves

• Fully understands and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units
• EPA 608 Certification

Responsibilities

• Supporting Silent-Aire’s Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed.
• Complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency.
• Check in with Manager at the end of each workday while in the Field
• During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.
• Obtain client signature on company provided forms where applicable.
• Hand in paperwork at the end of each trip for processing in sequential order.
• Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.
• Ensure all excess materials used for each job are listed properly and documented.
• Assist on job sites with other Silent Aire Field Technicians as needed
• Answer all office emails/calls in a timely manner.
• Secure parts and tools needed throughout the day for various jobs as required.
• Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.
• Set expectations to other team members.
• Consult Manager or field supervisor in times of uncertainty.
• Constantly in contact with customer, general contractors, and other Silent-Aire employees
• Active participant in daily construction, commissioning, and team meetings
• As a team-player, maintain a positive relationship with coworkers, clients, customers.
• Build client confidence in company.
• Respect and strictly adhere to the non-disclosure policies, on the job site and away.
• Provide information to management on training needs and courses of interest.
• Responsible for the daily preparation of the parts and tools for each day’s activities.
• Complete work in a timely and workmanlike manner.
• Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.
• Must maintain all safety equipment and standards at all times
• Provide direction to clearly complete tasks to other team members based on the Leads direction and execute them.
• Run the day-to-day site crews based on the direction of the lead mechanic.
• Follow all company policies and lead by example

Benefits

• Competitive pay
• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED