Lead Linen Room Attendant

Marriott • Los Angeles, CA

2d

About The Position

Make necessary changes to assigned Housekeeping schedules based on changes in
reservations. Identify room assignments and type of cleaning required for each
room. Contact other departments directly for urgent repairs. Respond promptly to
requests from guests and other departments. Use checklists to ensure cleanliness
and condition of each assigned area meets. Identify and report preventative or
other maintenance issues in public areas or guest rooms. Request preventative
maintenance or non-urgent repairs using appropriate method. Document and report
outstanding issues.

Assign and ensure work tasks are completed on time and meet quality standards.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.

Nice To Haves

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Make necessary changes to assigned Housekeeping schedules based on changes in reservations.
• Identify room assignments and type of cleaning required for each room.
• Contact other departments directly for urgent repairs.
• Respond promptly to requests from guests and other departments.
• Use checklists to ensure cleanliness and condition of each assigned area meets.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Request preventative maintenance or non-urgent repairs using appropriate method.
• Document and report outstanding issues.
• Assign and ensure work tasks are completed on time and meet quality standards.
• Follow all company and safety and security policies and procedures
• Report any maintenance problems, safety hazards, accidents, or injuries
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Listen and respond appropriately to the concerns of other employees.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED