About the position
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: Lead Marketing Compliance Manager (12 month FTC) The Marketing Compliance team will safeguard and deliver financial promotions regulatory approvals for our marketing communications activity. They will approve communications and provide regulatory advice for projects. This includes marketing promotional communications and campaign activity across all channels to multiple audiences. The primary objective of the team is to approve compliant marketing communications that fulfil good customer outcomes. With an in-depth knowledge of marketing regulatory compliance and controls in a digital world, the Lead Marketing Compliance Manager will ensure marketing material is compliant and delivers for customers, providing expert technical and tactical input to stakeholders across the business, building trust, driving solutions and directing resource appropriately. The role is responsible for supporting the Head of Marketing Compliance to implement the marketing compliance control framework within the first line of defence. You will instill regulatory confidence and capability in others, contributing to a strong customer and risk culture.
Responsibilities
- Provide expert regulatory advice and approvals of marketing and promotional communications, ensuring compliance with applicable policy, legislation, regulation and risk appetite.
- Evaluate and feed back to colleagues on financial promotions quality, using data and insights.
- Develop standards and guidance for marketing colleagues to aid the creation of materials that are in line with UK regulation and follow internal review and approval processes.
- Take personal accountability to maintain and enhance the controls you are responsible for.
- Engage with Investment Office and Investment Marketing teams to ensure the accurate interpretation of investment objectives and policies in marketing communications.
- Ensure appropriate training and competency arrangements are in place for the teams producing marketing communications.
- Provide guidance to the business, working with the 2nd Line Compliance teams on the implementation of legal and regulatory change in relation to marketing communications.
- Evaluate and monitor collective performance to ensure the team is delivering in support of the strategic priorities of the business.
- Make balanced risk-based decisions putting customers first, while adhering to M&G plc's risk framework.
- Ensure actions, decisions and processes take account of risk appetite limits and the potential impact on the risk profile of the area.
- Ensure the team is continuously updating their knowledge of financial promotions requirements, capabilities and skills to achieve ‘best-in-class’ status.
- Take an active lead in helping each person in the team perform to their best and to understand how their work contributes to the achievement of business success.
Requirements
- Expert knowledge of financial services regulatory frameworks and business risk management & control frameworks.
- Expert level knowledge of operational marketing risk management in financial services.
- Detailed knowledge of M&G’s products, systems and distribution models.
- Detailed knowledge of the investment, life and pensions sector with expertise in developing marketing risk & compliance frameworks.
- Detailed knowledge of digital and financial promotions/marketing communications compliance regulatory requirements.
- Substantial experience of managing a team and overseeing activities with quality targets and deadlines.
- Significant experience of influencing and effectively managing complex stakeholder relationships across multiple business teams.
Nice-to-haves
- Expert communication skills to influence and persuade senior and executive management.
- Ability to understand detail, think strategically and direct resources to priority work items.
- Ability to challenge and think strategically.
- Acumen and the ability to problem solve quickly – collaborating with others.
- Ability to multi-task, excellent personal organisation and time management.
- Excellent leadership, management and motivational skills.
- A strong team player.
Benefits
- Flexible working arrangements.
- Workplace accommodations.
