Lead Medical Assistant

Weill Cornell Medical College•New York, NY

2d•$27 - $29•Onsite

About The Position

Under direction and in accordance with established policies and procedures, assists with planning, implementing and evaluating patient care This role is the primary resource for the team of medical assistants, responding to staff inquiries for guidance on policy and procedures This role also assists in the assignment of work distribution to staff and the follow through with completion of these tasks, as well as is responsible for overseeing the smooth function of patient flow.

Requirements

High School Diploma
Approximately 2 years of related experience, preferably in relevant specialty area.
Completion of a medical assistant training course that includes phlebotomy training is highly desired.
Candidates with extensive medical assistant work experience, along with phlebotomy experience, may be considered.
If required to draw blood, proper phlebotomy training is required prior to performing those duties.
Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor.
Dependent upon practice needs BLS Certification may be required.

Responsibilities

Supports and provides assistance in the training and continuing development of staff.
Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
Prepares exam rooms prior to patient visit. Cleans rooms and instruments and re-stocks supplies between patients.
Answers phones, responds to inquiries and triages calls to appropriate personnel.
Fulfills patient care responsibilities which may include, taking vital signs, updating patient history, collecting blood, urine and stool specimens and assisting providers/nurses in the exam room. Inputs patient data into the practice management system.
Provides recommendations to improve work flow, communication and overall protocols in an effort to better serve the needs of patients and the department.
May assist with educating patients on specialty-specific procedures and after-care techniques or protocols.
Greets registered patients at time of visit and triages patients through the patient flow process. Checks schedules and accompanies patients to exam/procedure room. Assists patients as needed with walking, transfers, dressing and preparing for exam.
Fulfills clerical responsibilities which may include, sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information, completing forms/requisitions, managing the charting process & sending specimens to labs.
Responsible for maintaining a sterile environment. Ensures standard infection control precautions are observed.
Trains and manages the orientation of new staff.
Assigns work to staff and ensures completion.
Monitors and ensures clinical equipment is functioning properly. Escalates issues to supervisor.
Regularly checks dated materials and medications for expiration date and discards expired items.