Lead Medical Assistant

Greater Boston Urology • Plymouth, MA

23h • $29 - $30 • Onsite

About The Position

About the Role The role of the Lead Medical Assistant is to provide both administrative and clinical support to the clinics. The Lead Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties Medical Assistant may vary based upon office location and department structure. What You’ll Be Doing Administrative tasks as answers incoming phone calls addressing patient requests and scheduling appointments as needed, contacts patient no shows and reschedules appointments on an as needed basis, distributes patient records to the medical staff and responsible for new patient chart prep, ensures all medical information is accurate and available for review by proper personnel. Processes outgoing patient referrals as required along with Checks out, discharges, of patients and collects any necessary copayments. Ensures all supplies are properly stocked and MA maintains effective work area Schedules patient appointments and medical procedures, (x-rays and diagnostic testing) using the EMR system as needed. Also obtains surgical and diagnostic insurance authorizations. Prepares examination room and ensures the necessary supplies required for patient care are readily available also ensuring examination rooms are cleaned and supplies are stocked. Greets patients in the waiting area in a prompt, courteous and helpful MA manner and escorts them to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e. assists patient in placing personal belongings in the appropriate place in the exam room). Ensures any medications brought to the visit by the patient are placed into patient’s chart. Verifies patient’s history prior to seeing the physician. Obtains patient’s vital signs including weight, blood pressure, respiration and pulse and ensures they are recorded in the EMR. Assists the physician with office procedures to carry out a specific task, as a second pair of hands do not require administration of medications. Collaborates with the RN’s and LPN’s to provide high quality patient care. MA maintains working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities and completing, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.

Requirements

• Minimum of five (5) years experience required
• High School graduate or equivalent required
• Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting.
• Travel to other clinics as needed
• Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Nice To Haves

• Certified in Medical Assisting strongly preferred

Responsibilities

• Answers incoming phone calls addressing patient requests and scheduling appointments as needed
• Contacts patient no shows and reschedules appointments on an as needed basis
• Distributes patient records to the medical staff and responsible for new patient chart prep
• Ensures all medical information is accurate and available for review by proper personnel
• Processes outgoing patient referrals as required
• Checks out, discharges, of patients and collects any necessary copayments
• Ensures all supplies are properly stocked and MA maintains effective work area
• Schedules patient appointments and medical procedures, (x-rays and diagnostic testing) using the EMR system as needed
• Obtains surgical and diagnostic insurance authorizations
• Prepares examination room and ensures the necessary supplies required for patient care are readily available also ensuring examination rooms are cleaned and supplies are stocked
• Greets patients in the waiting area in a prompt, courteous and helpful MA manner and escorts them to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e. assists patient in placing personal belongings in the appropriate place in the exam room)
• Ensures any medications brought to the visit by the patient are placed into patient’s chart
• Verifies patient’s history prior to seeing the physician
• Obtains patient’s vital signs including weight, blood pressure, respiration and pulse and ensures they are recorded in the EMR
• Assists the physician with office procedures to carry out a specific task, as a second pair of hands do not require administration of medications
• Collaborates with the RN’s and LPN’s to provide high quality patient care
• MA maintains working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities and completing, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.

Benefits

• well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED