Lead Operator/Print Operation

State of North Carolina

1d

About The Position

This position has responsibility of operating fulfillment equipment including insertion systems and folders, routine maintenance on equipment, merging and sorting reports for county DSS offices and clients. This position also processes a variety of reports for clients and assists with processing other workloads as needed. This position is also involved in quality control, which includes checking print quality, providing assistance to ensure jobs are processed accurately and isolating damaged work that needs to be reprinted. This work is performed under supervision of IT Operation Technicians within the DHHS IT Printing Operations Section.

Requirements

• Graduation from high school or General Educational Development (GED) diploma

Nice To Haves

• Knowledge of DHHS mass benefit disbursement operations
• Experience processing high-volume production data for distribution to DHHS clients, vendors, and benefit recipients
• Ability to assess work related situations and offer reasonable solutions to resolve the issue

Responsibilities

• operating fulfillment equipment including insertion systems and folders
• routine maintenance on equipment
• merging and sorting reports for county DSS offices and clients
• processes a variety of reports for clients and assists with processing other workloads as needed
• involved in quality control, which includes checking print quality, providing assistance to ensure jobs are processed accurately and isolating damaged work that needs to be reprinted

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED