Lead Patient Admissions Coordinator - Patient Access

Providence • Santa Monica, CA

18d

About The Position

Under the supervision of the Patient Access Director/Manager/Supervisor, the Patient Access Lead is an individual with demonstrated competence in patient access skill set, prioritizing, multitasking, and coordinating. The Patient Access Lead will be responsible for overseeing the registration process for their direct department functions and the maintenance of a smooth unit flow, providing clerical and administrative support, and admitting activities in the assigned unit which may include functions such as pre-registration, scheduling, and admission, registration, insurance verification, financial counseling, obtaining, recording and transmitting of information pertinent to the registration process into the hospitals ADT system for locations assigned to them. The Patient Access Lead will be responsible for the organization's registration productivity reporting and Quality Assurance (QA) process, which consists of evaluating, monitoring and reporting results to the Patient Access Management team. The Lead will utilize his/her medical based background and experience to serve as a key liaison between onsite and remote patient access locations and to be involved in continuous professional contact with onsite patient access personnel, management, and other hospital personnel. The Patient Access Lead is responsible and will work congruently with the registration staff to ensure best practices procedures. Additionally, the Patient Access Lead is instrumental in communicating with other departments within the facility and to ensure the processes within the patient access department are completed daily. Providence caregivers are not simply valued – they’re invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• H.S. Diploma or GED
• 1 year of experience as a Patient Access, Registration and/or Admissions Representative, or related positions as applicable.

Nice To Haves

• Associate's Degree
• 3 years of experience in admitting, data entry, medical terminology, computer skills and working with public.

Responsibilities

• Overseeing the registration process
• Maintenance of a smooth unit flow
• Providing clerical and administrative support
• Admitting activities
• Pre-registration
• Scheduling
• Admission
• Registration
• Insurance verification
• Financial counseling
• Obtaining, recording and transmitting of information pertinent to the registration process into the hospitals ADT system
• Organization's registration productivity reporting
• Quality Assurance (QA) process
• Evaluating, monitoring and reporting results to the Patient Access Management team
• Serve as a key liaison between onsite and remote patient access locations
• Ensure best practices procedures
• Communicating with other departments within the facility
• Ensure the processes within the patient access department are completed daily

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees