Lead Pharmacy Technician

Harmons•Draper, UT

5d•$27 - $29•Onsite

About The Position

GENERAL PURPOSE: The primary purpose of this position is to assist Pharmacists in ensuring customers receive the correct medications as quickly as possible. This person will be assisting customers in person and over the phone, submitting refill requests, submitting insurance claims, filing prescription paperwork, filling prescriptions, and cleaning the pharmacy. This person will also train new pharmacy technicians and provide exceptional customer service. ESSENTIAL DUTIES & RESPONSIBILITIES: Follows established departmental and store policies and procedures Ensures the pharmacy is clean, sanitized, well-maintained and meets company standards of appearance. Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru and over the phone Enters new prescriptions into the system Files prescription paperwork Submits refill requests to doctors over the phone and electronically Submits insurance claims and inquires about insurance problems Cashiers for pharmacy customers Receives and stocks product for the pharmacy Removes product from the shelves according to Harmons expiration date policies Completes assigned tasks efficiently and in a timely manner Sets a professional and positive example to others Teaches, mentors and educates pharmacy technicians to help them be successful members of the team Provides honest, direct and constant feedback to pharmacy technicians regarding their performance and areas of improvement Writes the schedule for the pharmacy technicians Communicates effectively and works closely with the Pharmacy Manager Ensures company standards for safety, sanitation, and productivity are maintained Ability to administer immunizations using proper technique MARGINIAL DUTIES & RESPONSIBILITIES: Performs other job-related duties as assigned. NATURE OF WORK CONTACTS: Consistent and daily interaction with store associates Consistent and daily interaction with customers Consistent and daily interaction with doctor’s offices and insurance companies

Requirements

Must be LICENSED and EXPERIENCED
Must have current Utah Pharmacy Technician License
Ability to multitask
Wide range of knowledge in medical and pharmacy terminology, effects of prescription drugs, etc.
Basic math skills
Basic computer skills
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with diverse groups of people
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmon’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, consistent and forward focused
Ability to work weekends, evenings and holidays

Nice To Haves

A 2 year college or technical school Pharmacy Technician degree; 2 years pharmacy technician experience; or any combination of education, experience, and training which provides the following knowledge, skills and abilities

Responsibilities

Follows established departmental and store policies and procedures
Ensures the pharmacy is clean, sanitized, well-maintained and meets company standards of appearance.
Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru and over the phone
Enters new prescriptions into the system
Files prescription paperwork
Submits refill requests to doctors over the phone and electronically
Submits insurance claims and inquires about insurance problems
Cashiers for pharmacy customers
Receives and stocks product for the pharmacy
Removes product from the shelves according to Harmons expiration date policies
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Teaches, mentors and educates pharmacy technicians to help them be successful members of the team
Provides honest, direct and constant feedback to pharmacy technicians regarding their performance and areas of improvement
Writes the schedule for the pharmacy technicians
Communicates effectively and works closely with the Pharmacy Manager
Ensures company standards for safety, sanitation, and productivity are maintained
Ability to administer immunizations using proper technique