JPMorgan Chase-posted 13 days ago
$133,000 - $205,000/Yr
Full-time • Senior
Seattle, WA
Credit Intermediation and Related Activities

Join our innovative, design-led transformation team and help us reimagine the customer experience. As a Lead Product Designer, you will start by using Design Thinking methodology to develop empathy for the product's users. You will work closely with local and global teams to deliver high quality, end-to-end designs in a fast-paced environment.

  • Strategize, lead, and execute design initiatives to respond to both user needs and business goals
  • Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, legal, and executive leaders
  • Leverage and contribute to an existing design system to ensure consistent designs across our web, mobile, and native applications
  • Understand and document user research findings and iterate designs based on feedback
  • Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders
  • Share knowledge and educate stakeholders about our design process and best practices to optimize our operations and elevate our organization
  • An online portfolio or samples of work demonstrating relevant experience. Please include a link to your online portfolio or work samples.
  • Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields
  • 5+ years of work experience in the design field
  • Proficiency in design, prototyping, and presentation software such as Figma and Keynote
  • Familiarity with AI/LLM, both in integrating them into the working process and in designing features related to AI/LLM.
  • Experience in the application of design systems such as Google's Material Design
  • Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)
  • Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner
  • Familiarity with Design Thinking methodology
  • Familiarity with financial terminologies
  • Technical knowledge on HTML, CSS, JavaScript
  • Familiarity with Americans with Disabilities Act Standards for Accessible Design and the Web Content Accessibility Guidelines (WCAG)
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