Remote Lead Product Designer

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Designer - REMOTE. In this role, you'll be pivotal in shaping the user experience and interface across an AI-powered claims automation platform. You'll have the unique opportunity to work hands-on while also mentoring designers, navigating complex workflows, and collaborating with external agencies. Your work will directly impact the company's ability to provide innovative solutions in pet health care, contributing to a smarter and healthier future for pets.

Requirements

• 8-10+ years in product/UX design; at least 3 in senior/staff/principal IC roles owning complex workflows
• Experience mentoring contractors or leading small design pods as a player-coach
• Expertise in workflow/enterprise SaaS design (B2B/B2B2C), driving clarity in high‑ambiguity problem spaces
• Experience with user research and rapid prototyping
• Strong systems thinking, can design for multi‑stakeholder journeys
• Proven track record building design systems and research practices from zero‑to‑one
• Excellent communication; executive‑ready reasoning; strong collaboration with PM/Eng/Data
• Tools: Figma, FigJam; analytics such as Pendo

Responsibilities

• Establish and lead end‑to‑end product design processes
• Design and own UX for multiple SaaS products
• Create our first design system and scale it across all products
• Translate brand foundations from our agency into product‑ready patterns
• Develop and lead user research to gather quantifiable, actionable insights
• Establish key metrics from research to drive UX strategy
• Mentor and direct two contract designers; review work, set quality bars, and guide priorities
• Partner with product, engineering, and data to align on problem framing, requirements, and sequencing
• Collaborate with our external agency on brand system, marketing surfaces, and cohesive product storytelling
• Establish user research operations
• Set up design ops that scale with the team
• Drive UX strategy and alignment across the organization

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed