Lead Product Manager

Bonterra

1d • $120,000 - $150,000

About The Position

Bonterra is on a mission to empower nonprofits to raise more, engage supporters more deeply, and drive lasting social impact. As a Lead Product Manager, you will own a critical product area within our Fundraising Experiences business unit, shaping strategy and execution to deliver meaningful outcomes for nonprofit customers and their supporters. You will operate as a strategic leader and hands-on product manager, accountable for discovering the right problems to solve, delivering high-impact solutions, and driving measurable customer and business results. This role requires strong product judgment, deep customer empathy, comfort with data and experimentation, and the ability to lead cross-functional teams through ambiguity.

Requirements

• 8+ years of product management experience building and scaling SaaS products, ideally in B2B or platform environments.
• Proven experience owning product strategy and outcomes, not just feature delivery.
• Strong discovery skills, including customer research, problem framing, and hypothesis-driven development.
• Experience working in agile, cross-functional teams with Engineering and Design partners.
• Comfort using data to make decisions, define success metrics, and evaluate trade-offs.
• Excellent communication and stakeholder management skills, with the ability to influence without authority.
• Experience with modern product tools (e.g., Jira, Productboard, Amplitude, Looker, or similar).
• Passion for Bonterra’s mission and interest in building technology that supports social impact organizations.

Nice To Haves

• Experience in nonprofit technology, fundraising, payments, or engagement platforms.
• Exposure to AI-powered or data-driven product features.
• MBA or advanced degree (not required).

Responsibilities

• Own Product Strategy & Outcomes
• Define and evolve a clear product vision, strategy, and roadmap aligned to Bonterra’s mission and business objectives.
• Own and be accountable for product outcomes, including adoption, engagement, retention, and revenue impact.
• Translate company-level goals and OKRs into focused product bets with clear success metrics.
• Lead Continuous Product Discovery
• Partner with Design, Engineering, and Research to run continuous discovery, including customer interviews, usability testing, data analysis, and experimentation.
• Identify and validate customer problems, test hypotheses, and ensure solutions deliver real customer and business value.
• Develop deep understanding of nonprofit workflows, motivations, and constraints across different customer segments.
• Deliver High-Impact Solutions
• Collaborate closely with Engineering and Design to define solutions, scope work, and deliver iteratively.
• Maintain a healthy, prioritized backlog focused on outcomes over output, making clear trade-offs when needed.
• Ensure product requirements are clear, lightweight, and enable teams to move quickly without sacrificing quality.
• Use Data, AI, and Insights to Inform Decisions
• Define and monitor key product metrics; use qualitative and quantitative data to guide prioritization and iteration.
• Leverage experimentation and analytics to evaluate product performance and inform roadmap decisions.
• Contribute to Bonterra’s use of AI-driven and data-informed capabilities, with an emphasis on responsible, customer-centric application.
• Launch, Learn, and Iterate
• Lead product launches in partnership with Marketing, Sales, and Customer Success, ensuring strong positioning and enablement.
• Gather post-launch insights and continuously refine the product based on customer feedback and performance data.
• Influence & Lead Across the Organization
• Act as a trusted product leader and subject-matter expert for your product area.
• Communicate clearly and persuasively with stakeholders at all levels, including executives.
• Mentor and support junior product managers, contributing to a strong product culture grounded in learning and impact.

Benefits

• We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.
• Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed