Lead Product Software Engineer - API Platform SRE Engineer

Wolters Kluwer • Waltham, MA

1d

About The Position

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Requirements

• Bachelor of Science degree in Computer Science or related field. Master’s degree preferred.
• Minimum 7 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services or data systems
• Experience with API Management systems and enterprise API management products
• Able to communicate complex technical projects to multiple staff types effectively in order to achieve buy in on plans and proposals.
• Demonstrated technical leadership or management delivering software or infrastructure platform for a global commercial B2B or B2C SaaS or IaaS product
• Ability to define and manage projects using a variety of tools and methods. Agile Scrum and Kanban, Jira and Confluence a plus.
• Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration – full lifecycle of building, automated and performance testing, and automating deployment.
• Instrumentation experience with APM tool such as DataDog, or Splunk
• Hands on experience exposing / consuming metrics and other system KPIs; PagerDuty, Datadog, ELK stack, OTEL experience a plus.
• Cloud experience and architecture understanding of Azure and/or AWS.
• Experience using Infrastructure as Code tools Terraform, Azure RM, CloudFormation
• Hands on experience with Kubernetes or similar container orchestration systems
• Experience with Docker, Podman, container solutions, management tools and challenges.
• Experience with Ansible or other Configuration Management tools
• Extensive experience with Linux, Unix, Windows
• Hands on experience with Python, shell scripting, Groovy, Golang, etc.
• Experience with Jenkins, Azure DevOps, Github Actions or other Continuous Integration tools
• Solid understanding around Cloud Authentication, Authorization, and Secrets Management. Azure RBAC/ AWS IAM - built-in and custom Roles, Security Groups and Scopes.
• Demonstrate strong problem analysis, problem resolution, and decision making and judgment skills.
• Demonstrate understanding of complex software architecture, and the ability to help enhance, support, and troubleshoot that architecture.
• Ability to leverage technical know-how to find viable compromises amidst competing business needs.
• Demonstrate ability to plan and excel in a fast-paced and demanding environment.
• Strong affinity towards improving security at all levels of SDLC and CI/CD pipelines.
• Strong affinity towards Cloud Native Computing Foundation objectives
• Able to plan and execute projects as part of a collaborative team.

Responsibilities

• Design and build an API management platform for internal and external customers
• Hands-on Leadership of the design and implementation of Cloud Infrastructure and On Premise systems
• Bridge the technical and organizational complexities of creating large-scale, cross-team solutions
• Mentor and / or lead developers working on technical and process implementations
• Design and implement future state SaaS / IaaS architecture utilizing Infrastructure as Code and Configuration Management approaches
• Understand and drive to achieve automated Cloud Native Solutions in Microsoft Azure and AWS environments.
• Implement and continuously improve upon Container Orchestration platforms to support Microservice modeled development and adoption thereof.
• Implement and collaborate on solutions that increase the monitoring and observability of systems at scale and detect and alert on trends of information.
• Define metrics to ensure the high performance and stability of our development, test, and production environments.
• Enable and implement continuous delivery and continuous integration.
• Analyze a variety of approaches to SRE / DevOps problems – provide pros and cons of different approaches to the team to arrive at an agreed upon direction.
• Promote and contribute to best practices.
• Plan and execute tasks within an agile environment.
• Provide second level support for application software issues in all environments.
• Prioritize and rapidly troubleshoot issues to ensure maximum uptime and optimal performance for customers in our production environment.

Benefits

• Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
• Full details of our benefits are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level