Lead Quality Assurance Engineer

TigerGraph•Santa Clara, CA

About The Position

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning. Fortune 500 organizations and the most innovative mid-size and startup companies choose TigerGraph to accelerate their analytics, AI, and machine learning: Seven out of the top ten global banks use TigerGraph for real-time fraud detection. Over 50 million patients receive care path recommendations to assist them on their wellness journey. 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph. TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people. As a QA engineer lead, your job responsibilities will be: Be the technical leader of the QA team and work with a team of QA engineers to maintain the quality, performance, and reliability of the database engine Build and own an efficient tooling and automation testing pipeline Driving projects and initiatives to improve the quality of the database Work with development teams to design and implement testing and testing automation for new features. Establish conventions, best practices, and processes for the team to continuously improve on quality gates

Requirements

Bachelor's degree in Computer Science or related field
5+ years of industry experience designing and building distributed systems testing
Experience working on testing a DB as a service product
Strong ownership of product quality
Strong passion for making developers highly productive
Strong technical acuity and design sense for test authoring ergonomics
Fluency in Bash and Python.
Proficient in using AI to automate tasks.
Strong experience with Jira and Confluence automation.
Experience with Jenkins, Docker, and Kubernetes.
Experience working with modern test framework tooling
Ability to work in a team environment, collaborate well, and mentor junior engineers.
A strategic mindset and a strong sense of what to prioritize for maximum impact.
Excellent interpersonal communication skills.
Outstanding written and oral English language skills.
Proven experience with authoring roadmap documents, project plans, and RCAs.

Nice To Haves

Experience with Database testing
Large-scale test-related issues (flakiness, performance, selection, quality)
Multi-tenant systems, with a focus on reliability, performance, isolation, and security.
A track record of leading distributed technical teams

Responsibilities

Be the technical leader of the QA team and work with a team of QA engineers to maintain the quality, performance, and reliability of the database engine
Build and own an efficient tooling and automation testing pipeline
Driving projects and initiatives to improve the quality of the database
Work with development teams to design and implement testing and testing automation for new features.
Establish conventions, best practices, and processes for the team to continuously improve on quality gates
Lead a team of talented and high-performing engineers in the design, development, and support of a highly distributed and scalable graph engine.
Lead and participate in technical design and roadmap discussions relating to areas like Query Processing, Graph Storage, Performance, Scalability, and Reliability.
Have a direct impact on the growth and development of the team through mentorship, coaching, and identifying other growth opportunities.
Demonstrate strong communication skills and the ability to work seamlessly across teams and organizations. Partner well with other leaders in the Engineering and Product organization on rhythms like annual & quarterly planning, staffing, project schedules, resource allocation, and more
Be comfortable and effective in delegation - effectively leveraging Senior & Principal engineers to maximize your team’s impact
Know when and how to shift resources across areas to achieve execution goals, while also ensuring effective ownership and longer-term alignment of work and skills
Translate product requirements into engineering work for your team, partnering closely with peers in Product and other disciplines, to make our vision a reality!
Use your strong technical foundation to set the bar for your team - build to last, deliver, and keep the quality exceptionally high!