Lead Quality Systems Engineer

Jabil • Salisbury, NC

1d

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. At Jabil, we make the world’s best brands better by designing, manufacturing, and delivering end-to-end solutions on a scale. Our Salisbury, NC site supports high-growth cloud infrastructure customers—from server and rack integration to data-center subsystems—where quality, speed, and traceability are non-negotiable. How will you make an impact? As the Lead Quality Systems Engineer, you will serve as a guardian of Quality, shaping a Quality Management System that thrives on speed, security, and scalability. This position requires proven experience with developing and implementing QMS in a new start up site. The position also requires the skills to lead cross-functional teams to ensure that our products and processes align with ISO 9001:2015 expectations while still honoring the fast-moving rhythm to meet customer expectations. Quality Systems requires a unique balance of technical precision and practical, streamlined solutions. As a unifying partner across teams, the Quality Systems Engineer provides positive leadership, challenges complacency, and drives continuous improvement—while ensuring processes remain efficient and free of unnecessary administrative burden.

Requirements

• Bachelor’s degree in engineering or quality discipline (master’s preferred)
• 5–8 years in Quality Engineering or Quality Systems roles; at least 2-3 years in leading Quality Management Systems
• Strong expertise in ISO 9001:2015 implementation and certification maintenance
• Proven experience with internal and supplier audits
• Data-driven mindset — Excel/Sheets mastery is preferred; bonus if familiar with BI tools (Power BI, Tableau)

Nice To Haves

• A strong grip on basics such as FMEA and Control Plan is a plus point.
• Certifications (preferred): CQE, CQA, Lead Auditor, Six Sigma Green/Black Belt Etc.

Responsibilities

• Establish a strong QMS foundation aligned with Jabil Global QMS and ISO 9001:2015 Standards.
• Own the Quality Policy and measurable quality objectives throughout the site; monitor performance and drive corrective actions where needed.
• Lead Management Review processes — ensuring data-driven decision-making and compliance visibility.
• Plan and execute internal audits across engineering and operations (with focus on IC, Planning, and other core Manufacturing Processes), product management, customer support.
• Serve as primary liaison with external auditors, certification bodies, and regulatory partners.
• Track and ensure closure of nonconformities, corrective actions, and risk mitigations.
• Champion structured problem-solving using 8D, RCA, FMEA, DMAIC or equivalent frameworks.
• Own lifecycle management for QMS documentation — including processes, SOPs, Work Instructions, and Quality Records.
• Partner with system owners to ensure traceability and version control across Jabil document control tools.
• Integrate Voice of Customer (VoC) into QMS improvements and product roadmaps.
• Lead quality representation in major incident reviews and customer-impacting events.
• Track quality KPIs and present insights clearly into executive leadership.
• Develop and deliver ISO 9001:2015 and QMS awareness training for all functions starting at New Employee Orientation.
• Advocate for an initiative-taking quality culture — where quality is everyone’s job, not a bureaucratic checkpoint.

Benefits

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level