Coach

KidStrong Wilmington

17h

About The Position

KidStrong is a science-based kids training program focused on building strong, confident, high-character kids. Through weekly, 45-minute, developmentally appropriate classes, our certified coaches lead fun, structured programming that supports brain, physical, and character development. KidStrong Wilmington is getting ready to open , and we are looking for a driven, polished, and people-focused Assistant General Manager / Lead Sales to help lead that growth. At KidStrong, Lead Sales/Assistant General Managers is part time position and is the heartbeat of the center. This role is ideal for someone who loves sales, understands how to close with confidence, and is equally committed to delivering a top-notch, first-class sales experience for every family. This is not transactional sales. This is relationship-based, values-driven, consultative selling—and getting the sale matters. You’ll partner closely with the General Manager to drive revenue, lead the team, and ensure every family feels informed, supported, and excited to join the KidStrong community.

Requirements

Must be available for Coaches Certification on February 23rd from 10:45-8pm, February 24th from 8:45am-8pm and Feb 25th from 8:45am-8pm.
You must have prior sales experience and be able to confidently:
Lead sales conversations
Overcome objections
Close memberships
Follow up consistently and professionally
Take full ownership of sales outcomes
You are motivated by results, but grounded in service. You understand that how you sell is just as important as what you sell.
High standards & leads by example
Sales confidence with heart
Command presence
Passion for working with kids and families
Professional, coachable, low-ego mindset
Strong communication (verbal & written)
Organized, adaptable, and team-oriented
Mentor mentality with a growth mindset

Responsibilities

Own the sales process from first contact to close
Conduct outbound call drives to new and existing leads using the center’s CRM
Deliver a polished, consultative sales experience that builds trust and urgency
Close memberships generated from online self-sign-ups and inbound inquiries
Maintain flawless lead management and follow-up
Attend and source local events to generate leads and increase brand awareness
Schedule, sell, and promote KidStrong camps, events, and parties to maximize profitability
Understand key KPIs and financials to make informed business decisions
Build strong, lasting relationships with KidStrong families
Oversee center-level initiatives including maintenance, training, and brand consistency
Manage daily, weekly, and monthly cleaning and maintenance tasks
Communicate coach schedule changes using appropriate platforms
Support on-brand social media content and respond promptly to inquiries
Foster a coaching and accountability culture—see something, say something
Assess and document coaches based on KidStrong Coach DNA and class quality
Support onboarding, coaching, and development of team members
Manage ongoing staff training through LearnUpon
Communicate professionally via Slack and email, including timely responses
Coach classes as needed (approximately 8-10 classes per week)
Deliver curriculum focused on Brain, Physical, and Character development
Clearly communicate the “why” behind the KidStrong program to families
Safely manage a physically active environment, including lifting equipment up to 25 lbs
Work hands-on with children from walking age through 11 years old