Lead Scrum Master – Technology Release Delivery Coordinator

Wells Fargo & Company•Columbus, OH

1d•$119,000 - $187,000•Hybrid

About The Position

About the Role: Wells Fargo is seeking a Lead Scrum Master – Technology Release Delivery Coordinator who will coach Agile teams and support the end‑to-end delivery of data and analytics products within the Customer Information Product organization. This role partners closely with product, engineering, and platform teams to coordinate dependencies, manage delivery risks, and ensure Agile, SDLC, and change‑management practices are consistently applied. The coordinator serves as a trusted delivery leader, helping teams improve flow, predictability, and value delivery across the product area. In This Role, You Will: Manage and develop Scaled Agile portfolios of high complexity, enabling predictable delivery across multiple Agile teams and value streams Guide Agile teams in the consistent application of Agile and Scrum practices, promoting effective prioritization, team readiness, and reliable Sprint and Program Increment commitments Optimize scrum team velocity and flow by leveraging metrics and empirical data to identify improvement opportunities and drive higher levels of performance Identify, manage, and oversee systemic impediments to team agility, coaching teams on resolution approaches and guiding appropriate escalation paths Deliver capabilities using Agile practices while adhering to the Software Development Lifecycle (SDLC), business process mapping, and established release processes to ensure risk, security, and development requirements are met Partner with discipline and functional managers to communicate governance expectations, policy requirements, and adherence to corporate standards to Agile teams Collaborate with Product Owners, Product Managers, and Program/Project Managers to communicate delivery progress, surface dependencies, and escalate key risks and issues impacting team effectiveness Collaborate and consult with peers, colleagues, and leaders across technology and business domains to resolve issues and achieve shared objectives Engage with internal customers and stakeholders to ensure alignment between business needs and delivery outcomes Receive strategic direction from leadership while exercising independent judgment and developing a strong understanding of enterprise functions, policies, procedures, and compliance requirements Train, coach, and mentor less experienced Agile practitioners, contributing to the growth of Agile maturity across the organization

Requirements

5+ years of Agile Scrum Master experience, or equivalent demonstrated through work experience, training, military experience, or education

Nice To Haves

Experience coaching Agile teams using Scrum, Kanban, or hybrid approaches, supporting teams as they mature toward predictable, self‑sustaining delivery practices
Proven ability to support end‑to-end delivery across multiple teams, including dependency management, release coordination, and identification and escalation of delivery risks
Strong working knowledge of the Software Development Lifecycle (SDLC), change management, and release governance, with experience ensuring adherence to required policies, controls, and standards
Experience guiding and enabling large, cross‑functional delivery efforts in a scaled Agile environment
Demonstrated ability to optimize team flow and delivery performance using metrics, empirical data, and continuous improvement practices
Experience partnering with Product Managers, Product Owners, and engineering teams to align priorities, plans, and delivery outcomes
Strong capabilities in cross‑functional coordination and stakeholder communication, including surfacing impediments, managing delivery risks, and maintaining transparency across teams and leadership
Hands‑on experience using Agile and delivery tooling (e.g., Jira or equivalent) to support planning, tracking, dependency management, and release readiness
Ability to identify and address systemic impediments to team agility, coaching teams on resolution approaches and guiding appropriate escalation paths
Proven ability to foster continuous improvement, collaboration, and consistent delivery behaviors across teams within a product, program, or value stream
Experience mentoring and coaching Agile practitioners, contributing to increased Agile maturity across the organization

Responsibilities

Manage and develop Scaled Agile portfolios of high complexity, enabling predictable delivery across multiple Agile teams and value streams
Guide Agile teams in the consistent application of Agile and Scrum practices, promoting effective prioritization, team readiness, and reliable Sprint and Program Increment commitments
Optimize scrum team velocity and flow by leveraging metrics and empirical data to identify improvement opportunities and drive higher levels of performance
Identify, manage, and oversee systemic impediments to team agility, coaching teams on resolution approaches and guiding appropriate escalation paths
Deliver capabilities using Agile practices while adhering to the Software Development Lifecycle (SDLC), business process mapping, and established release processes to ensure risk, security, and development requirements are met
Partner with discipline and functional managers to communicate governance expectations, policy requirements, and adherence to corporate standards to Agile teams
Collaborate with Product Owners, Product Managers, and Program/Project Managers to communicate delivery progress, surface dependencies, and escalate key risks and issues impacting team effectiveness
Collaborate and consult with peers, colleagues, and leaders across technology and business domains to resolve issues and achieve shared objectives
Engage with internal customers and stakeholders to ensure alignment between business needs and delivery outcomes
Receive strategic direction from leadership while exercising independent judgment and developing a strong understanding of enterprise functions, policies, procedures, and compliance requirements
Train, coach, and mentor less experienced Agile practitioners, contributing to the growth of Agile maturity across the organization