Lead Shop Support Specialist
About The Position
As a member of the O&T Engine Productivity Division, you will be responsible for supporting, leading, and executing life cycle cost reduction projects for base engine platform within the Global Services Organizations (GSO). In this role, the employee will lead a team of shop support technicians around engine components in the remanufacturing environment. Furthermore, they will influence cross-functional teams, support innovative engine maintenance cost projects that are part of a multi-million dollar project portfolio, and provide technical guidance to shop operations. Employee will have direct interaction with, but not limited to, engineering, supply chain management, quality team, and other Services organizations to ensure proper adherence to specifications and implementation of new processes.
Requirements
- Associates Degree in Engineering from an accredited college or university
- Minimum of 3 years working with diesel engine manufacturing or at least 1-year experience with WABTEC’s Operation and Technology division
- Proficiency in Microsoft Office Suite, especially PowerPoint and Excel
- Efficient time management and multitasking skills
- Possess strong mechanical aptitude, ability to use basic measuring tools, and hands-on capabilities to work on projects
Nice To Haves
- Demonstrated technical depth around WABTEC’s freight diesel engine remanufacturing processes
- Direct interaction/understanding of the Wabtec Light Work Scope Engine Process
- Fluently and effectively communicate through cross function organizations and upper management
- Ability to work constructively in a fast-paced, team environment and accommodate shifting priorities
- Strong interpersonal and leadership skills
- Delegate workload accordingly within team of shop support technicians
- Strong initiative with the ability to work independently and collaborate with team members
- Familiarity with manufacturing processes and the demands of engineering support for a production/factory environment
- Ability to lead and execute projects as necessary
- Occasional travel may be required
Responsibilities
- POC with shop operations to manage daily activities
- Oversee and support team of shop specialists
- Review and interpret failure mode data from field core returns to properly disposition material within supply chain workscopes
- Manage engine dirty core pool for Wabtec’s Light Work Scope Engine Process
- Communicate with customer service leads regarding engine failures and customer billing opportunities
- Periodically report on relevant metrics to peers and leadership
- Monitor scrap rates and analyze trends to proactively communicate supply chain risks
- Support the development, validation, and implementation of remanufacturing processes initiated by the O&T team
- Engage with design engineering to understand specification limits and effectively communicate to supply chain
- Integrate with manufacturing engineering to provide SOP improvements
- Generate and present new ideas for remanufacturing processes to Principal and Design engineers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
