Lead Soft Prod Mgmt & RE : Job Level - Director

Morgan Stanley • New York, NY

26d • Hybrid

About The Position

As a member of the RELIABILITY & PROD ENGINEERING team we need you to bring your passion for technology to enable the team to operate more efficiently in a fast-paced environment, and to help us provide best in class services to the firm's clients across Business Units, focusing on improving production management, system service availability, observability, scalability, performance, and resilience by applying sound monitoring, software/reliability engineering principles and adopting the latest technology and tooling. Your responsibilities will include, but not be limited to: 1:- Working closely with engineering/development teams to design, build, and maintain systems. 2:- Troubleshooting issues across the entire technology stack: hardware, software, application, and network. 3:- Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services. 4:- Proactively identifying and addressing systems reliability risks. 5:- Working alongside existing global and regional team members on a follow-the-sun basis. 6:- Represent the RPE organization in design reviews and operational readiness exercises for new and existing services. The RPE role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org. The below are the key skill sets to perform day to day work. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Requirements

• bachelor's degree in computer science or related field
• Proficiency with Linux
• Strong experience in Database scripting (stored procedure and compound SQL) and data analysis in PostgreSQL, DB2, Snowflake or MongoDB etc.; DB monitoring and performance tuning
• Working experience in Python/Shell scripting
• Troubleshooting skills (tracking trends, producing metrics and analysis)
• Strong verbal and written skills required to interact with global teams and customers
• Flexibility of work in shift and perform on-call responsibility
• Working from office (3 days per week minimum is the current policy).

Nice To Haves

• Experience in financial service/products, investment banking
• Experience in Advanced Monitoring/Alerting Tools (Grafana, Loki, Prometheus, Elastic Search etc.)
• Have knowledge on development tools like Git/GitHub, Jenkins etc.
• Agile/DevOps/SRE mindset and/or tooling
• Understanding Cloud technology

Responsibilities

• Working closely with engineering/development teams to design, build, and maintain systems.
• Troubleshooting issues across the entire technology stack: hardware, software, application, and network.
• Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment, management, and visibility of our services.
• Proactively identifying and addressing systems reliability risks.
• Working alongside existing global and regional team members on a follow-the-sun basis.
• Represent the RPE organization in design reviews and operational readiness exercises for new and existing services.
• Provide production support services under RPE organization.
• Develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org.

What This Job Offers

• Job Type: Full-time
• Career Level: Director