Lead Software Engineer- OpenText Exstream

State Farm•Bloomington, IL

16h•$107,000 - $142,000•Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! HYBRID Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment. HUB LOCATIONS: Bloomington, IL; Richardson, TX SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. Grow Your Skills, Grow Your Potential The State Farm Property & Casualty Auto/Fire team is seeking an experienced OpenText Exstream Software Engineer for the batch Design & Development team within the Customer Communications product suite. Our team collaborates with business areas to meet their customer communication needs. We design, develop, test and support batch applications using the OpenText Exstream composition tool suite. For example, our team builds the customer-facing batch communication documents that customers receive (e.g. policy renewal notices, billing statements, important notices) in the mail and/or view online. We partner with our Enterprise Batch Communication System infrastructure and business calling applications to compose high-volume customer communications using relevant data. Our team also establishes and ensures development and design standards & best practices are used within Exstream. This position will also support the adoption of new communication development capabilities as Customer Communications modernizes its suite of tools, including the adoption of cloud technology. Team members have significant opportunities to improve customer experience by creating communications for various insurance and financial business areas.

Requirements

Design, develop, and optimize OpenText Exstream templates for high-volume, personalized customer communications using CN Design Manager and Communication Designer.
Modernize and migrate existing Exstream solutions to cloud-native architectures.
Experience in Orchestrator design and creation of Command center Job definitions.
Solid understanding of Customer Communication Management (CCM) concepts, including document composition and multi-channel delivery.
Hands-on experience implementing CI/CD pipelines and automation for OpenText Exstream deployments in cloud environments (AWS).
Proficiency in JavaScript is highly desirable.
Strong knowledge of XML and JSON data model schema design, including mappings and XSLT for data transformation.

Nice To Haves

Familiarity with platform monitoring and observability tools such as Splunk, ROSA (Red Hat OpenShift Service on AWS), and Dynatrace.
Experience with DevOps tools such as Terraform, Chef, Puppet, and Ansible.
Experience working with REST APIs
Experience working with version control systems, particularly Git.
Experience with batch, on-demand, and interactive communication processing workflows.
Experience in creating and maintaining schemas, data dictionaries, and mapping specifications.

Responsibilities

Collects and analyzes information to identify customers’ technical needs, suggest solutions and develop implementation and integration plans (e.g., technical proposals)
Responsible for the analysis, design, deployment, support, and security of technology to ensure the organization is efficiently managing its technology and data-related assets in accordance with market best-practices and external regulations
Participates in sprint planning; provides work estimates to deliver product stories; owns development stories
Participate in the full software development cycle including coding, testing, implementation, support and sunset
Utilizes up-to-date coding, testing, security, DevOps, and software engineering practices to maintain and create new applications that support business requirements
Utilizes agile software engineering practices, coding and testing standards, code reviews, source code management, continuous delivery, and software architecture.

Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
Potential starting salary range: $107,000.00 - $142,000.00
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!