Lead Software Engineer - Salesfoce (Service Cloud)

About the position

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Research and Consulting Group. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology.

Responsibilities

• Designing, implementing, unit, integration testing and supporting Salesforce applications and services
• Contribute to the review and analysis of business requirements
• Collaborate on architecture and technical design discussions
• Perform and participate in code reviews, peer inspections and technical design/specifications
• Documenting and review detailed design

Requirements

• Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required
• 8+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations
• A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers
• Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
• Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
• Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
• Ability to anticipate and produce design applications that work with governor limits and scale appropriately
• Excellent software development and object-oriented design fundamentals

Nice-to-haves

• Certified Salesforce Platform Developer I
• Certified Salesforce Platform Developer II
• Certified Salesforce Administrator
• Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
• Scrum software development methodology experience is required
• Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
• Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Benefits

• Competitive Compensation Package
• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
• 20+ PTO days plus holidays and floating holidays in your first year
• Extensive Medical, Dental and Vision plans
• Hybrid environment with flexibility, remote work
• Parental leave
• Gartner Gives Charity Match
• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Health and wellness related allowance programs
• 401K with corporate match, immediate vesting
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities