Lead Solutions Engineer

KCI Technologies Inc. • Glencoe, MD

2d

About The Position

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.
THE COMPANY
KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.
KCI is currently ranked #56 on Engineering News-Record’s list of the Top 500 design firms in the nation.
KCI BENEFITS INFORMATION
We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.
We understand that you have choices, and we know that together we will make a great team!
KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.
KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
As a Lead Solutions Engineer, you will:
Align solutions to the customer’s goals, needs and objectives
Provide consultation and training to customers and team members
Interpret specifications and build solutions to those specifications
Develop strategies and hardware/software solutions in a logical, creative, and structured manner that will help customers solve complex problems
Collaborate with customers, cross-functional teams, and subject matter experts to identify and frame compelling solutions
Interact with customers to execute the technical aspects of the strategy
Multi-task and work efficiently in a team setting on critical projects to successful completion
Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices
Deliver right-sized technology solutions/services within the allocated budget
Provide expert technical support
Develop technical documentation
Stay current on latest technologies and methods
Regularly interact and build relationships with senior management, customers, and business partners
Support development of proposals in response to Request for Proposals (RFPs)
Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations
Mentor solutions engineers and solutions analysts by developing, coaching and growing team members through continuous learning
Supervise staff, as assigned
Provide performance feedback to solutions engineering staff and/or supervisors of staff
Operate independently
Comply with all KCI policies and procedures
Complete other duties as required/assigned
Essential Duties and Responsibilities are the basic job functions that an employee must be able to perform, with or without reasonable accommodation.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, Mathematics, Statistics, or related field is required. Experience may be substituted for degree.
• Minimum seven years of experience as a Solutions Engineer or similar role
• Minimum 10 years of experience in a consulting role
• Minimum 6 years of cloud computing on the Microsoft Azure platform
• Technical proficiency with Azure architectures including,
• Serverless compute (Storage/CosmosDB/Functions/Containers/RDBMS/Networking)
• Virtual Machine configuration and networking
• Serverless configuration and RABC policy and practices for security hardening
• Infrastructure as a service deployments, specifically using Bicep
• Languages: PowerShell, Python, T-SQL, SQL
• Relational database modeling
• Azure DataFactory and data gateway architectures
• Microservices architecture with best of breed patterns and practices
• Azure Devops pipeline construction and best practices using yaml
• Demonstrated Power Platform solutions including Canvas and Semantic Model
• AI modeling and integration leveraging RoboFlow or similar Sass platforms
• Exposure to AI Foundry and CoPilot Studio
• Demonstrated use and construction of appropriate Docker technology including,
• Hardened Dockerfile/Docker Compose creation and maintenance.
• Docker deployment and security practices
• DevContainers construction and usage
• Valid Driver’s License

Nice To Haves

• Master’s Degree is preferred.
• GIS development and integrations
• ESRI platform, ArcPy, Enterprise Python
• Python visualizations
• Machine learning and MLOps integrations
• Dapr framework to construct Microservices

Responsibilities

• Align solutions to the customer’s goals, needs and objectives
• Provide consultation and training to customers and team members
• Interpret specifications and build solutions to those specifications
• Develop strategies and hardware/software solutions in a logical, creative, and structured manner that will help customers solve complex problems
• Collaborate with customers, cross-functional teams, and subject matter experts to identify and frame compelling solutions
• Interact with customers to execute the technical aspects of the strategy
• Multi-task and work efficiently in a team setting on critical projects to successful completion
• Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices
• Deliver right-sized technology solutions/services within the allocated budget
• Provide expert technical support
• Develop technical documentation
• Stay current on latest technologies and methods
• Regularly interact and build relationships with senior management, customers, and business partners
• Support development of proposals in response to Request for Proposals (RFPs)
• Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations
• Mentor solutions engineers and solutions analysts by developing, coaching and growing team members through continuous learning
• Supervise staff, as assigned
• Provide performance feedback to solutions engineering staff and/or supervisors of staff
• Operate independently
• Comply with all KCI policies and procedures
• Complete other duties as required/assigned

Benefits

• competitive compensation package
• family friendly benefits
• collaborative working environment
• training
• mentoring
• resources you need to advance in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level