Lead Staffing Analyst

3110 Kennestone Hospital, Inc.

3d

About The Position

The Lead Staffing Analyst functions under the direction of the Manager of the Resource Management Center and is responsible for supervision of daily activities in the RMC and team members in the Staffing Analyst Role. This is an integral front line leader role that focuses tactical, logistical and strategic execution of the staffing plan for the enterprise daily. Essential functions include, but are not limited to: supervising and delegation of assignments for the Staffing Analysts within RMC; both proactive and retrospective analysis, reporting and creation of recommendations on staffing patterns/outcomes within scope of service in collaboration with facility level clinical contacts. Also serves as a a liaison with the facilities in driving ownership of a positive customer experience with RMC.

Requirements

• Bachelor's Degree in a healthcare or business-related field High school diploma GED with 4yrs commensurate related experience will be considered in lieu of degree.
• Minimum 2 years experience in a workforce planning or business operations role, preferably in a healthcare setting Required and Minimum 1 year of work experience in a customer service driving role, preferably in a healthcare setting. Required and Minimum 1 year work experience acting in lead or resource to others capacity leading, supervising, or coaching peers/colleagues. Required
• Proficient user of Microsoft Office Suite, relational databases and file structures.
• Strong logical, mathematical, organizational, verbal, and written communication and interpersonal skills.
• Must have strong analytical and computer skills.
• Customer relationship management acumen.
• Must be able to work collaboratively with staff and function under stress.
• Must be able to effectively communicate and understand verbal and written English language.
• Must be able to communicate effectively in a courteous, professional, and tactful manner.
• Maintain confidentiality and professionalism at all times.
• Able to think critically, work independently with little to no supervision, and able to make informed decisions based on then needs of the organization.

Responsibilities

• Analyze Staffing Metrics
• Maximize Staffing Resources Overall
• Supervise Staff Development and Training
• Supervise Quality Control and Staff Engagement
• Maintain Time and attendance through Kronos and keep track of occurrences.
• Owns customer service and recovery efforts for RMC.
• Resource
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level