Lead Steward

Hard Rock International • Cincinnati, OH

2d

About The Position

Overview The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs. Responsibilities Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory. Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments. Maintains open lines of communications with the Executive Chef and Director of Food & Beverage. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. Qualifications Qualifications This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department. Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be twenty one (21) years of age. KNOWLEDGE OF: Pertinent federal, state, and local laws, codes, and regulations. All operations of the Stewards’ Department.

Requirements

• Minimum of one-year progressive experience within the Stewards’ Department
• Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming/Lottery regulations
• Must successfully pass background check
• Must successfully pass drug screening
• Must be twenty one (21) years of age
• Knowledge of pertinent federal, state, and local laws, codes, and regulations
• Knowledge of all operations of the Stewards’ Department

Responsibilities

• Ensuring restaurants are supplied with clean dishes and silverware according to business needs
• Creating an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment
• Actively building and retaining guest relations
• Acting as a mentor to team members in order to provide superior guest service
• Following and maintaining department objectives, standards, and guidelines to ensure proper operation of department
• Assisting in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory
• Inspecting equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards
• Authorizing replacement parts for equipment in the food departments
• Maintaining open lines of communications with the Executive Chef and Director of Food & Beverage
• Attending and participating in meetings, completing follow-up as assigned
• Performing work regularly and predictably
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed