LEAD SURVEILLANCE AGENT
About The Position
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted. Similarly, "patrols" the facility entrances, the Cashier's Cages, Main Bank and Count Rooms. Coordinates with the Surveillance Manager to record the questionable activity for review and possible use as evidence in court. Conducts the same type of observations of the gaming areas. Prepares daily logs of all pertinent activity. Assists the Security Department in crime prevention activities. Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage and Count Room areas. Adheres to all Departmental and Human Resources Policy and Procedures. Conduct investigations and inquiries as directed by the Surveillance Manager. Produces reports on all investigations. BRING US YOUR BEST.
Requirements
- Must be a minimum of 18 years of age.
- High School diploma or equivalent and/or six months related experience and/or training preferred; or equivalent combination of education and experience.
- Basic computer knowledge.
- Must be able to read and write in English and have good verbal communicating skills.
- Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Must qualify for licensing with the Maine Gambling Control Board
Responsibilities
- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems.
- Logs and marks recordings and files them in one of several repositories depending on the activity depicted.
- Similarly, "patrols" the facility entrances, the Cashier's Cages, Main Bank and Count Rooms.
- Coordinates with the Surveillance Manager to record the questionable activity for review and possible use as evidence in court.
- Conducts the same type of observations of the gaming areas.
- Prepares daily logs of all pertinent activity.
- Assists the Security Department in crime prevention activities.
- Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage and Count Room areas.
- Adheres to all Departmental and Human Resources Policy and Procedures.
- Conduct investigations and inquiries as directed by the Surveillance Manager.
- Produces reports on all investigations.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
