Lead System Operations Controller (Data Processing Administrative Specialist) (UMP)

State of Illinois•Springfield, IL

1d•Onsite

About The Position

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Lead System Operations Controller coordinating with development staff on new programs, procedures, and JCL changes. In this role you will complete weekly and monthly status reports and master production schedule. In addition, you will provide technical assistance, training, and development of procedural guidelines for the operations environment to lower-level staff. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position with DoIT! As a State of Illinois employee, you receive a comprehensive benefits package including: Competitive Group Insurance benefits including health, life, dental and vision plans Flexible work schedules (when available and dependent upon position) 10-25 days of paid vacation time annually (10 days for first year of state employment) 12 days of paid sick time annually which carry over year to year 3 paid personal business days per year 13-14 paid holidays per year dependent on election years 12 weeks of paid parental leave Pension plan through the State Employees Retirement System Deferred Compensation Program – voluntary supplemental retirement plan Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspxEssential Functions Under direction, serves as the Lead System Operations Controller for the Department of Innovation & Technology (DoIT), performing complex system operating and job control procedures involving research analysis work, applying resolutions for job stream abends, and correcting job scheduling issues. Collaborates with technical personnel, including application system development, programming and production control staff, to ensure integration of operational processes, optimize system performance, and resolve technical issues. Serves as designated lead worker. Maintains and oversees the accuracy and integrity of operational logs, records, and reporting. Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires four (4) years of previous related experience such as is typically gained at the Data Processing Specialist level.
Requires two (2) years of college coursework.
Requires three (3) years of previous related experience.

Nice To Haves

Two (2) years of professional experience utilizing automated operation tools such as CA Scheduler, Document Direct/Mobius, or equivalent, to manage and optimize production job scheduling and archival processes.
Two (2) years of professional experience working in a data processing environment, ensuring operational efficiency and adherence to agency standards and methodologies.
Two (2) years of professional experience serving as a lead worker or team coordinator, assigning tasks, providing technical guidance, and monitoring staff performance to achieve operational objective
Two (2) years of professional experience working with 3270 Emulation Software such as BlueZone, including Time Sharing Options (TSO), Interactive System Productivity Facility (ISPF), and Information Management System (IMS) transactions, or equivalent mainframe environments.
Thorough knowledge of job control language (JCL), including set up, correction, job stream development, and documentation to support complex production environments.
Ability to analyze, diagnose, and resolve system issues, including job stream abends and scheduling conflicts, while coordinating corrective actions across technical teams.
Ability to maintain satisfactory working relationships and collaborate with technical personnel, including application development, programming, and production control staff.
Ability to coordinate and direct the work of associates, ensuring compliance with operational standards and timely completion of production schedules.
Developed verbal and written communication skills, with the ability to prepare clear and precise reports, procedural documentation, and convey technical information to diverse audience.

Responsibilities

Serves as the Lead System Operations Controller for the Department of Innovation & Technology (DoIT), performing complex system operating and job control procedures involving research analysis work, applying resolutions for job stream abends, and correcting job scheduling issues.
Collaborates with technical personnel, including application system development, programming and production control staff, to ensure integration of operational processes, optimize system performance, and resolve technical issues.
Serves as designated lead worker.
Maintains and oversees the accuracy and integrity of operational logs, records, and reporting.
Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Benefits

Competitive Group Insurance benefits including health, life, dental and vision plans
Flexible work schedules (when available and dependent upon position)
10-25 days of paid vacation time annually (10 days for first year of state employment)
12 days of paid sick time annually which carry over year to year
3 paid personal business days per year
13-14 paid holidays per year dependent on election years
12 weeks of paid parental leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility