Lead Technical Project Manager

The Walt Disney CompanyCelebration, FL
1d

About The Position

About the Role & Team “We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney! As a Lead Technical Project Manager, you will oversee the full lifecycle of large-scale projects, ensuring successful delivery from initiation through completion. This position reports to the Manager of Technology Project Management within the 3PO team (Portfolio, Program, and Project Organization).

Requirements

  • Minimum of 7 years of technical project/program management experience working with technical teams developing enterprise class solutions
  • Understanding of APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
  • Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
  • Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
  • Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
  • Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
  • Strong ability to interpret and navigate architectural and technical aspects of complex projects
  • Highly organized with exceptional time management and attention to detail
  • Proven experience managing large-scale budgets and financial oversight
  • Tools & Technologies: Office Productivity: Microsoft Office Suite, Keynote, Smartsheet Project Management: MyPPM (Clarity), MyJira Reporting & Analytics: Power BI

Nice To Haves

  • Technical project management experience in Commerce or a related field
  • Project Management Professional (PMP) Certification
  • Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS

Responsibilities

  • Strategic Program & Project Leadership Lead high-priority, multi-site strategic programs and cross-functional projects through the full delivery lifecycle, ensuring timely and on-budget delivery.
  • Collaborate with engineering teams (Software Engineers, Product Managers, Architects, and leadership) to establish scalable processes that drive success and efficiency across program areas.
  • Guide and support junior technical project managers throughout the project lifecycle.
  • Partner with business leaders and stakeholders to align engineering efforts with program goals.
  • Agile & Operational Excellence Define, optimize, and manage Agile ceremonies and processes at the team-of-teams level.
  • Maintain accurate project documentation including scope, RAID logs, plans, and budgets.
  • Financial & Resource Management Reconcile actuals, adjust forecasts, and communicate budget updates and billing changes to leadership.
  • Align resource capacity with project plans and collaborate with managers to balance workload and budget.
  • Risk, Issue & Scope Management Anticipate and mitigate risks; manage scope changes and assess impact on timelines and budgets.
  • Communicate risks, issues, and solutions transparently to stakeholders.
  • Stakeholder Engagement & Reporting Lead stakeholder coordination and ensure alignment on goals and timelines.
  • Own communication plans, manage expectations, and deliver weekly updates, dashboards, and executive presentations.
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