LEAD TECHNICIAN

Bluewater Technologies Group • Indianapolis, IN

4d • Onsite

About The Position

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration— and Fun!), we’re driven by a shared purpose: to make people smile.

Requirements

• CTS-I certification
• Advanced network knowledge
• Mastery knowledge to setup Wi-Fi network that supports AV installation
• Understanding of set up required for AV over IP devices
• Set up large networks, Dante, static IP etc.
• Works well under pressure and time sensitive initiatives
• Ability to negotiate and resolve conflicts
• Committed to continuous self-development
• Advanced troubleshooting skills
• Advanced rack skills
• Installation of LED and Flat panel video walls
• Advanced system commissioning
• Biamp Tesira Forte online training certification
• Crestron Toolbox online training course
• Crestron 101 training certification
• Ability to load programmer provided control code
• Ability to load device firmware and software
• Ability to setup and load basic Biamp audio configuration
• Must have valid Crestron, AMX, Biamp, and Extron log in credentials
• Possess a current valid driver’s license
• Presentable and professional in appearance

Responsibilities

• Lead any size integration projects with multiple staff/sub-contractors and bring to 100% completion
• Forecast job needs including materials and manpower
• Fully commission any system by themselves. This includes: 1. Setting audio levels and gain structure 2. Color balance displays 3. Resolution management 4. System operation testing 5. Flawless system after commissioning is complete
• Measure job completion readiness for engineering/programming team
• Lead post project discussions as needed
• Follow and enforce QAT process
• Make recommendations based on applicable codes, standards and best practices during the installation of a project
• Call vendor tech support and start RMAs as required
• Provide a daily job report to all necessary parties (if project lead) – this will provide status of the job, issues encountered, future parts needed, and hours required to complete the project
• Detailed and timely communication with project managers and install supervisor
• Other duties as assigned

Benefits

• Support flagship A/V projects that define client experiences and drive company growth.
• Be part of an innovative, growth-focused culture that prioritizes continuous improvement and partnership between Operations and Sales.
• Direct opportunities to mentor others, shape best practices, and influence the future of Bluewater’s Installation work.
• Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
• Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
• Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed