Lead Technician for Home Automation, AV, Networking, Security

Jarvis Smart Homes•Friendswood, TX

44d•$50,000 - $60,000

About The Position

Jarvis Smart Homes is seeking a highly skilled Lead Technician to join our team at Jarvis Smart Homes. The ideal candidate will have extensive experience in Wi-Fi and networking, home automation, A/V, home theater, security cameras, and alarm systems. While this position will be leading others, it is also the expectation that the role will include installation and programming.

Requirements

Minimum of 2 years of experience managing others in a home automation and integrator environment.
Competency in Wi-Fi/networking, home automation, surround sound and AV, home theater, security cameras, and alarm systems.
Strong troubleshooting skills and ability to resolve technical issues efficiently - utilizing any and all resources to provide solutions.
Excellent project management skills.
Strong customer service orientation.

Responsibilities

Perform installations and oversee low-voltage technicians and subcontractors.
Assign tasks and manage project timelines and budgets.
Troubleshoot and resolve technical issues on-site to ensure customer satisfaction.
Maintain accurate records of work performed and materials used.
Manage inventory and ensure job site preparation and cleanup.
Deliver a white-glove customer service experience.
Train and mentor junior technicians.
Ensure compliance with safety standards.
Handle programming, installation, orientation, and follow-up service calls.