Lead UX Designer
About The Position
FLIGHTCAST is trying to make running a video podcast not suck! We’re building tech to make publishing video and audio everywhere one-click, and bringing all your analytics and ads under one roof. We’re co-founded by Steven Bartlett - The Diary of a CEO - the second largest podcast in the world. We are purpose-built to help make the largest podcasts even bigger. MISSION Make FlightCast the easiest platform for creators and enterprise podcast teams to use. You will redesign and evolve the product experience so users can publish, manage, and analyse their content without confusion, friction, or dozens of tutorials. You will become obsessed with taking a complex product that has multiple user types and workflows and make it feel as easy, obvious, intuitive, and fast. This role is 40% UX Research, 40% UX Design, 20% UI Design.
Requirements
- Significant experience designing web-based SaaS products
- Proven ability to use analytics and customer insight to guide design decisions.
- Strong product thinking and ability to simplify extremely complex workflows (we have a lot of buttons)
- Familiarity with tools like Figma, Paper, or other modern prototyping tools.
- Uses AI-assisted tools to rapidly generate and explore multiple design directions during early concept and mock-up stages.
- Experience working directly with engineering teams in fast-paced startup environments.
- Experience designing dashboard-style or workflow-heavy products.
- Experience with creator tools, publishing platforms, or media products.
Responsibilities
- Redesign core product workflows
- Improve key user journeys (publishing, analytics, onboarding, ad campaigns) so users can complete tasks faster and with less friction.
- Reduce user confusion with data
- Identify where users get stuck using PostHog analytics, user recordings, and customer research (literal calls),then redesign flows to eliminate repeated issues.
- Improve onboarding success and time-to-value
- Increase the percentage of users who successfully pay and setup.
- Redesign the onboarding to drip feed value.
- Design for multiple user personas
- Build UX that works seamlessly for enterprise teams, producers, executive assistants, and individual creators.
- Make common things easy, make uncommon things possible.
- Ship meaningful UX improvements continuously
- Move beyond static redesigns by delivering incremental improvements that consistently make the product easier to use.
- Create many simple iterations with various tools
- For all designs, use AI design or coding tools to find initial ideas, then flesh them out in your preferred tool by hand.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
