Learning Area Manager

Amazon • Homestead, FL

13d

About The Position

The Fulfillment Center Learning Manager (LM) is an active member of the FC’s
Leadership Team, driving and supporting site performance and network
initiatives. The Learning Manager actively manages a team of training
specialists including their development and overall productivity. The LM must
ensure the work of the team is aligned to meet internal customer needs. By
partnering with operations, building support teams, Senior Leadership and
external customers such as ACES, PE Field Team and Business Partners, LM’s drive
positive impacts on the key business metrics including safety, quality,
productivity and customer experience. The Learning Manager oversees the day to
day operations of the learning organization within the Fulfillment Center
including, but not limited to, associate and manager onboarding/training and
compliance with policies, procedures and standards.

Requirements

• Bachelor's degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience

Nice To Haves

• Master’s Degree in related field
• Resume that shows steady progression in Training/Learning Management for the last 5+ years
• Experience in managing an operation leading process improvements through Lean process, Kaizen and Six Sigma principles

Responsibilities

• Maintains safety and compliance training, ensuring targeted safety metrics are achieved or exceeded
• Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance.
• Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.
• Effectively contributes to the operational strategy, including both financial and learning inputs/outputs.
• Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.
• Is a Continuous Improvement SME.
• Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.
• Simplifies complex information to construct executable plans.
• Effectively composes verbal and written communication and identifies the appropriate forum for each.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager