Learning Technology & Accessibility Intern

Conference of State Bank Supervisors•Washington, DC

20d•Onsite

About The Position

The Learning Technology & Accessibility Intern will work with the Technical Learning & Development (L&D) team to advance accessibility and Section 508 compliance across learning content and organizational workflows in support of the Nationwide Multistate Licensing System (NMLS) and State Examination System (SES). This internship focuses on ensuring adherence to WCAG 2.1 AA standards and promoting inclusive learning experiences. The intern will revisit existing accessibility resources, research emerging technologies and best practices, and collaborate with internal stakeholders to strengthen accessibility strategies.

Requirements

Currently pursuing a degree in Instructional Design, Educational Technology, Accessible Development, or related field.
Knowledge of accessibility compliance/standards (WCAG 2.1 AA, Section 508), related tools, and inclusive design principles.
Strong research and analytical skills.
Understanding of accessibility compliance and universal accessible design concepts.
Ability to communicate technical concepts clearly to non-technical audiences.
Detail-oriented with a commitment to quality and usability.
Due to the nature of CSBS’s business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies (“Confidential Supervisory Information”). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
Candidate must be in the DC area and able to work in the CSBS office as needed.

Nice To Haves

Experience with eLearning development tools (e.g., Articulate suite) and/or web technologies (HTML, CSS) is preferred.
Experience conducting accessibility reviews/remediation using accessibility testing tools: WAVE, Screen Readers, NVDA, ARC Toolkit, VoiceOver, color contrast analyzers and keyboard only navigation.

Responsibilities

Review and enhance existing accessibility checklists, guidelines, and resources developed by the Technical L&D team for 508 compliance.
Research current technologies, tools, and industry best practices for implementing WCAG 2.1 AA standards in learning content.
Develop a list of recommended tools and technologies for use in implementing WCAG 2.1 AA standards when developing learning content in Articulate Storyline and Articulate Rise for NMLS and SES learning/training materials.
Conduct accessibility audits on key NMLS and SES learning materials and recommend improvements.
WCAG 2.0 AA training materials updated to WCAG 2.1 AA.
Prepare and deliver presentations summarizing findings, recommendations, and proposed strategies to team members, leadership, and business units.
Products and Solutions leadership presentation.