Learning Technology Specialist

Dewberry•Fairfax, VA

2d•Hybrid

About The Position

Dewberry is hiring a Learning Technology Specialist to join our Training and Development Team. Our team delivers enterprise-wide training solutions that support risk management and align with Dewberry’s strategic business goals to drive organizational performance. We support the delivery of courses that support corporate compliance and the health and safety of employees and the environment. We also deliver robust programs that build skills in leadership development, interpersonal communication, project management, and client management. Dewberry prides itself on a culture of collaboration where in-person interaction with our clients and each other is essential for full exchanging of ideas, successful project delivery, developing meaningful professional relationships, gaining mentorship, and developing our workforce. Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors are our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Requirements

Bachelor’s degree in education, human resources, organizational development, communications, psychology, business, or related field
6+ years of experience in a corporate learning and development environment preferred, with minimum of 2 years responsibility managing an LMS required
Proficient with elearning authoring tools, ideally Articulate 360 or similar
Advanced user of the Microsoft Office Suite, particularly Excel and Teams
Willingness to tackle a wide variety of projects
Takes ownership for work with exceptional problem-solving and critical thinking skills
Excellent organizational and follow-up skills
Ability to organize and prioritize workload as needed to meet schedules
Works with a sense of urgency
Ability to see the big picture but also be detail-oriented
Strong work ethic and positive attitude
Curiosity and willingness to ask probing questions to uncover underlying issues
Provides exceptional service to employees by being responsive, resourceful, and respectful
Ability to communicate, both verbally and in writing, with all levels of employees and training partners in a clear, precise, and thorough manner.
Enjoys building work relationships
Team player
Must be able to work in our Fairfax, VA office on a hybrid basis, at least three days a week

Nice To Haves

Additional degree in learning technology desired

Responsibilities

Learning Management System (LMS) Administration
Manage LMS structure, settings, fields, and user roles
Upload, publish, and test content in the LMS
Manage corporate compliance-related course enrollments and system access
Take ownership for the resolution of LMS technical issues
Interface with SharePoint Admin, System Admins, and other IT staff for troubleshooting and system support
Manage relationship and collaborate with Zensai/Learn365 (LMS vendor)
Lead LMS integration efforts with other Dewberry systems (i.e., HAMS, Dayforce, CRM)
Work with IT Data Team to feed LMS data to PowerBI dashboards
Guide LMS content owners/admins on best practices
Build relationships with content owners and other stakeholders
Streamline and document processes and develop reference guides/job aids
Field employee inquiries and connect employees and their managers to available training resources, manage shared team email inbox
Monitor trends in training activity and interpret LMS reports and dashboards to identify system or learning experience improvements.
Elearning Development
Develop and maintain simple eLearning modules using Articulate 360 and LMS authoring tools, packaging content in SCORM/AICC formats as needed and configuring courses within the LMS; customize our off‑the‑shelf elearning content
Support minor updates, fixes, and reformatting of existing learner content
Provide guidance to content owners corporate-wide who want to develop elearning courses
Management of corporate subscriptions on external learning platforms:
Manage vendor relationships for continuing education and professional development platforms offered to employees. This includes negotiating and processing contracts and managing payments.
Provide employee support for third-party platforms
Be proactive in staying current on platform course catalogs; identify resources that meet company needs and reduce overlap where possible
Virtual Training Support
Serve as technical producer for Training and Development team-led live virtual training sessions on Microsoft Teams
Manage internal stakeholders, facilitator communications, preparation and distribution of course materials, and participant registration
Support For Employee Licensure and Other Credentials
Learn requirements for the major licenses held by our employees (Professional Engineers, Registered Architects, Surveyors, etc.)
Manage relationship with licensing boards where we are approved sponsors
Provide guidance to employees hosting Dewberry-sponsored education programs
Research additional third-party resources on an ongoing basis