Leasing Associate
About The Position
This position may float to more than one property. JOB SUMMARY: Shows and lease apartments, town homes, or condominiums to prospective residents and supports property's marketing plan. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by supervisory personnel. Completes lease form or agreement and collects rental deposit. Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. Thorough knowledge of lease terms, specifications and all community policies. Knowledgeable of required telephone and sales techniques. Knowledgeable of current market conditions. Fully informed of current rental rates, sizes, locations and all amenities of property. Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. Responsible for “shopping” competitive properties. Develop full knowledge of application information required, screening processes and policies regarding rentals. Responsible to conduct out-reach marketing at least once per week. Develop and maintain an on-going resident retention program under direction of Community Manager. Responsible to play an active role in the renewal process. Responsible for proper maintenance of all resident and property files. Responsible for maintaining and updating Leasing and Property Information. Efficient and timely processing of all required administrative forms, reports and related information. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents. Courteous, efficient handling of resident requests and complaints. Responsible for maintaining a professional appearance and attitude at all times. Responsible for seeking educational opportunities and self-improvement for personal growth and development. Responsible for assisting Assistant Manager in collection of delinquent rents. All other tasks as assigned.
Requirements
- High school diploma or general education degree (GED)
- Proficient in MS Office, particularly email (both the desktop version and web based), word, and excel
- Knowledge of office management systems and procedures
- Excellent time management skills
- Ability to multi-task and prioritize work
- Attention to details and problem-solving skills
- Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
- Ability to add and subtract numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money and weight measurement, volume, and distance
- Ability to perform each essential duty satisfactorily
- Must have valid driver's license and valid liability insurance
Nice To Haves
- Two years related experience in property management/training preferred.
- or equivalent combination of education and experience.
Responsibilities
- Shows and lease apartments, town homes, or condominiums to prospective residents
- Supports property's marketing plan
- Completes lease form or agreement and collects rental deposit
- Ensuring the “model” apartments and target apartments are ready for show
- Maintaining work areas and office in clean and orderly manner
- Awareness of the “curb appeal” of the property
- Thorough knowledge of lease terms, specifications and all community policies
- Knowledgeable of required telephone and sales techniques
- Knowledgeable of current market conditions
- Fully informed of current rental rates, sizes, locations and all amenities of property
- Maintain contact with all apartment locator services and local businesses to provide informational material
- Responsible for “shopping” competitive properties
- Develop full knowledge of application information required, screening processes and policies regarding rentals
- Conduct out-reach marketing at least once per week
- Develop and maintain an on-going resident retention program under direction of Community Manager
- Play an active role in the renewal process
- Proper maintenance of all resident and property files
- Maintaining and updating Leasing and Property Information
- Efficient and timely processing of all required administrative forms, reports and related information
- Reporting unusual or extraordinary circumstances regarding the property or residents
- Courteous, efficient handling of resident requests and complaints
- Maintaining a professional appearance and attitude at all times
- Seeking educational opportunities and self-improvement for personal growth and development
- Assisting Assistant Manager in collection of delinquent rents
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
