Leasing Consultant - Pavilion

Mills Properties•St. Louis, MO

About The Position

We are looking for a high energy sales professional to provide positive impressions to potential residents, helping them to match their needs with the ideal apartment. You will cultivate the resident experience by building lasting relationships, anticipating their needs, and exceeding their expectations to create exceptional experiences.

Requirements

High school diploma or GED required; college degree preferred
Minimum of two years’ experience in sales and/or customer service experience preferred
Compelling communicator with strong negotiating, interpersonal, written, and verbal communication skills
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation, and bringing out the best in others

Nice To Haves

NALP certification preferred but not required

Responsibilities

Own the leasing process from introduction to move-in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following-up with prospects, closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Own the renewal process from move-in through renewal. This includes providing ongoing communication, excellent resident relations, and timely processing of the renewal.
Utilize creative marketing and social media strategies to increase qualified property traffic and closing ratios Mills Properties, Inc. is an Equal Opportunity Employer This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
Inspect units for market readiness prior to showing and move-in; resolve issues with appropriate parties
Demonstrate strong attention to detail when preparing lease documents, resident files, applications for approval security deposits, rent payments and other bookkeeping tasks
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Assist with planning, preparation, and execution of resident functions
Maintain accurate and in-depth knowledge of the property, other Mills properties and local competitors
Demonstrate strong attention to detail when preparing lease documents, resident files, applications for approval security deposits, rent payments and other bookkeeping tasks
Assist with service requests, package collection, and property cleanliness
Maintain a professional and organized work environment.
Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures