Leasing Manager - ReNew Westmont

Trinity Property Consultants • Westmont, IL

3d • $21 - $23

About The Position

As a Leasing Manager, you will lead the leasing team and drive the property’s leasing performance, customer experience, and marketing efforts. This role is ideal for a motivated, sales-oriented leader who thrives in a fast-paced multifamily environment and is ready to coach, develop, and inspire their team.

Requirements

• Sales, Marketing &Performance Results: Applies strong sales expertise and excellent closing skills to drive leasing performance and execution of marketing strategies, including social media outreach.
• Customer Focus: Lead with a customer-first mindset and sets the standard for service excellence across the leasing team.
• Leadership & Management: Ability to lead a leasing team through coaching, accountability, and positive motivation. Strong decision-making skills and the ability to set priorities in a fast-paced environment.
• Communication: Demonstrate strong interpersonal and communication skills, effectively coaching Leasing Consultants and engaging with residents, prospects, and internal partners.
• Organization& Efficiency: Strong organizational, administrative, and time-management skills with the ability to manage multiple priorities, meet deadlines, and operate efficiently in a fast-paced environment.
• Problem Solving: Demonstrate sound judgment and the ability to proactively identify issues, think critically, and remain calm while resolving challenges in high-pressure situations.
• Minimum of 2 years as a Leasing Consultant in the multifamily industry. Minimum of 1 year in a supervisory, leasing leadership, marketing, or related role.
• High school diploma or equivalent required. Knowledge of Fair Housing laws and regulations.
• Intermediate skills in MS Office (Word, Excel, Outlook) and social media.
• This position may require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.
• This role requires regular sitting, standing, walking, and use of hands and arms. Occasional climbing may be required. Extended use of computers and telephones is expected. Must be able to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance. The ability to respond promptly to auditory and visual alarms is essential. Candidates must be able to work indoors and outdoors in various weather conditions.

Nice To Haves

• Additional education or certifications are a plus.
• Experience with Yardi, Entrata, EliseAI, and Celeri is a bonus.

Responsibilities

• Oversee all leasing activities, ensuring timely follow-up, strong closing performance, and excellent customer service.
• Show, lease, and welcome prospective residents as needed.
• Ensure daily unit availability, pricing, and marketing updates are accurate.
• Oversee rental application processing and ensure compliance with Trinity standards.
• Develop, implement, and monitor marketing plans to maintain strong occupancy.
• Direct on-site and off-site marketing efforts, outreach, and social media presence.
• Organize and promote resident and prospect events to build community engagement.
• Assist with market surveys and adjust strategies as needed.
• Create a positive, service-driven experience for current and future residents.
• Address and resolve resident concerns, escalating when needed.
• Conduct move-in/move-out inspections and support all turnover processes.
• Ensure apartment homes consistently meet Trinity’s move-in-ready standards.
• Process and track maintenance requests to ensure timely resolution.
• Maintain accurate resident files, documentation, records, and reporting.
• Partner with the property management team on collections, renewals, and retention initiatives.
• Train, coach, and motivate the leasing team to achieve occupancy and sales goals.
• Lead by example, setting the standard for customer service, professionalism, and leasing success.
• Support team development through ongoing feedback, performance coaching, and best practice training.

Benefits

• Medical, Dental & Vision: Company-paid individual PPO-HSA plan (with annual employer contribution); HMO options for CA residents. Dental and vision premiums are fully covered for employees.
• Retirement: 401(k) with employer match up to 2%.
• Life & Disability Insurance: Up to $25,000 in life insurance and AD&D. Short- and long-term disability available with medical enrollment.
• Time Off: 11 paid holidays, 2–4 weeks of vacation (based on tenure) and paid sick time.
• Referral Bonuses: $1,000 referral bonuses for eligible hires.
• Volunteer Time Off: Up to 16 hours yearly.
• Perks: Professional development, tuition reimbursement, employee discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED