Leasing Manager - Student Housing

University Partners•Clemson, SC

About The Position

University Partners (UP) is a leading student housing management company dedicated to creating exceptional communities where residents thrive and team members grow. Join a team that values innovation, collaboration, and results-driven success. The Assistant Community Manager (ACM) will support all leasing and marketing efforts for the community, oversee leasing staff, and assist the Community Manager with day-to-day operations. This role is an excellent opportunity for someone looking to grow in student housing management, with potential to advance to Community Manager.

Requirements

Experience in student housing with emphasis on leasing and marketing.
Strong professionalism and leadership skills.
Excellent communication, negotiation, and customer service abilities.
Strong organizational, analytical, and time management skills.
Ability to lead, coach, and work collaboratively with a team.
Flexible to work weekends or overtime as needed.
Proficiency in Microsoft Word, Excel, and Entrata preferred.
Bachelor’s degree or equivalent combination of education and experience.
1–2 years of relevant property management or student housing experience preferred.

Responsibilities

Support Leasing Consultants in leasing apartments while ensuring compliance with Fair Housing guidelines.
Review, approve, and maintain lease paperwork, applications, and Entrata records for accuracy.
Monitor emails, phone inquiries, and prospects to ensure timely responses.
Train leasing staff on tours, leasing techniques, phone etiquette, and customer service.
Maintain marketing initiatives, including social media, campus events, and community promotions.
Oversee work orders, renewal processes, goal boards, and office coverage.
Conduct market surveys and provide pricing recommendations.
Track leasing activity, roommate matching, and resident engagement programs.
Review and update marketing calendars, community websites, and promotional materials.
Attend and support resident events, move-ins, and move-outs.
Assist the Community Manager in overseeing the leasing team and learning broader property management responsibilities.
Train and develop staff to provide top-tier service and ensure company standards are met.
Participate in administrative duties, budgeting, and reporting as needed.