Leave and Benefit Administrator - Cordish Gaming Shared Services

Live! Casino and Hotel Maryland•Hanover, MD

7d•$64,892 - $89,506

About The Position

Why We Need Your Talents: The Leave and Benefit Administrator supports Live! by managing all employee leave programs with accuracy, empathy, and compliance. This role ensures that team members receive timely guidance throughout their leave journey, while safeguarding the company’s legal, financial, and operational interests. The position also plays a key role in coordinating benefits and partnering closely with the corporate benefits team to ensure seamless support for team members.

Requirements

Two-plus years of experience in leave administration, benefits, workers’ compensation, and HR operations; hospitality experience strongly preferred.
Strong knowledge of FMLA, ADA, HIPAA, workers’ compensation processes, and multi‑state leave and disability laws.
Bachelor’s degree in human resources, Business Administration, or related field preferred.
PHR or SHRM-CP Certification(s) strongly preferred or equivalent credentials/certifications must be completed within 180 days of assignment/employment
Excellent communication, customer service, and problem‑solving skills.
Ability to manage sensitive information with discretion.
Ability to obtain and maintain all required gaming licenses.
Proficiency with an HRIS system, case‑management tools, and Microsoft Office required.
Advanced knowledge of government benefits, leave and disability laws, regulations, and compliance.
Strong understanding of organizational contracts and vendor benefit processes.
Expertise in HR employee relations practices and strategic HR support.
Advanced proficiency in MS Word, Excel, and database management; UKG preferred.
Strong analytical, investigative, and problem‑solving skills.
Ability to interpret business journals, regulations, and organizational policies.
Excellent written and verbal communication skills for diverse audiences.
Ability to design and interpret charts/graphs to communicate HR and benefits issues.
Flexibility, resilience, and sound judgment in complex situations.
Ability to work independently in a fast‑paced, high‑demand environment.
Ability to effectively and compassionately work with team members on leave and ADA issues while adhering to company policy and/or applicable laws and regulations.

Nice To Haves

Multilingual proficiency preferred, particularly in an Asian language or Spanish

Responsibilities

Administer company leave programs including FMLA, ADA, personal and state/local leave laws.
Review and process leave requests, medical certifications, and required documentation with strict confidentiality.
Track leave timelines, eligibility, and communications using HRIS (UKG) and leave‑management systems.
Ensure compliance with federal, state, and local regulations.
Serve as the liaison between team members, property/department leaders, Risk Management, and third‑party administrators for leave and workers’ compensation claims.
Monitor claim status, medical restrictions, and return‑to‑work readiness.
Coordinate modified duty assignments and ensure alignment with medical recommendations and applicable laws.
Maintain accurate documentation and support timely reporting of workplace injuries.
Monitor and manage arrears balances for team members on leave, including benefit premiums and other payroll‑related deductions.
Communicate proactively with team members regarding outstanding balances, repayment options, and deadlines.
Partner with Payroll and Benefits teams to reconcile arrears, ensure accurate deductions, and maintain compliance with company policy.
Coordinate benefit continuation during leaves of absence, including medical, dental, vision, disability, and voluntary benefits.
Coordinate with benefits to ensure the transition to COBRA for team members who exceed 12-weeks of leave.
Ensure accurate leave/employment status updates in HRIS (UKG) and collaborate with Payroll to manage premium deductions or arrears.
Serve as the primary liaison with the corporate benefits team to resolve escalated benefit issues, clarify policy interpretations, and ensure consistent application of benefit programs across all properties.
Support team members in understanding benefit impacts during leave, including eligibility, coverage changes, and return‑to‑work transitions.
Provide clear, compassionate guidance to employees navigating medical, family, and personal leave situations.
Educate managers on leave procedures, staffing impacts, and compliance expectations.
Coordinate return‑to‑work plans, including accommodation or transitional duty when applicable.
Maintain accurate and up‑to‑date leave, benefits, and workers’ compensation records.
Monitor changes in leave and labor laws; recommend policy updates as needed.
Partner with Legal, HR, Benefits, and Risk Management on complex or escalated cases.
Ensure that all ADA accommodations are provided in accordance with legal requirements.
Work closely with Payroll to ensure accurate pay, benefits continuation, arrears reconciliation, and deductions during leave periods.
Collaborate with Benefits teams on STD, LTD, and other benefit‑related matters.
Support HR operations during peak hospitality seasons by forecasting leave‑related staffing needs.

Benefits

Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Generous retirement savings options
Paid Time Off
Tuition Reimbursement
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts