Legacy Center Front Desk Manager
About The Position
Oversee all desk operations and supervise desk staff during scheduled shifts. Assist patrons and guest in their health and fitness as well as recreational needs. Direct and delegate tasks as needed to staff. Assist building managers in facility operations if applicable during shift. Money handling and shift till reconciliation, hourly building inspection, handling patron concerns/complaints. Light cleaning and maintenance. Closing the building depending on shift. Every manager is required to work 1 weekend (Friday or Saturday) shift a week. Oversee one desk task assigned to all managers (to be determined upon hiring, other tasks as determined by management). Working knowledge of all programs and facility operations is a plus. Enforce all front desk, building and Lehi City Policies and Procedures. Required remote Teams Staff Meeting every other Thursdays at 4pm.
Requirements
- High School graduate or equivalent.
- Excellent Customer Service skills.
- Must be a responsible, self-motivated individual with the ability to stay calm in mildly stressful situations, able to learn and adapt quickly due to constant program and procedures changes.
- Excel in a team environment and in solitary tasks.
- Employment in this position is conditional upon passing a pre-employment background and drug test.
Nice To Haves
- Working knowledge of all programs and facility operations is a plus.
Responsibilities
- Oversee all desk operations and supervise desk staff during scheduled shifts.
- Assist patrons and guest in their health and fitness as well as recreational needs.
- Direct and delegate tasks as needed to staff.
- Assist building managers in facility operations if applicable during shift.
- Money handling and shift till reconciliation, hourly building inspection, handling patron concerns/complaints.
- Light cleaning and maintenance.
- Closing the building depending on shift.
- Every manager is required to work 1 weekend (Friday or Saturday) shift a week.
- Oversee one desk task assigned to all managers (to be determined upon hiring, other tasks as determined by management).
- Enforce all front desk, building and Lehi City Policies and Procedures.
- Required remote Teams Staff Meeting every other Thursdays at 4pm.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
High school or GED
