Leisure Travel Sales Manager

HM Alpha Hotels & Resorts•Scottsdale, AZ

About The Position

The Leisure Travel Sales Manager is responsible for developing and growing high-value leisure business through luxury travel advisor networks, curated travel platforms, corporate housing channels, retreat marketplaces, and golf tour operators. This role will focus on positioning the resort and villas as a premier luxury desert destination while expanding distribution channels that drive longer length-of-stay, premium ADR, and high-net-worth clientele. Working closely with the Director of Sales & Marketing and Revenue Management, this position will proactively cultivate strategic partnerships and generate incremental leisure demand that aligns with the resort’s luxury positioning. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE Achieve monthly, quarterly, and annual sales goals as designated by the Director of Sales & Marketing Collaborate with Hilton Worldwide Sales team to identify opportunities for both Group and Transient in the segments of: TMC, Wholesale, National Corporate, Incentive, and Government (seasonally). Lead and manage the RFP process for TMC, Luxury Consortia, Wholesale, and Local corporate accounts for both Villas and Hilton. Solicit and promote the Villas to local accounts to include but not be not limited to: Relocation/renovation companies, real estate for temporary housing, interior designers, hospitals, local companies, government organizations based on seasonal pricing needs. Educate and develop hotel relationships with key accounts to increase customer satisfaction and account revenue for Luxury Consortia Travel Advisor, Boutique Luxury Agencies, Individual and Suite clientele Maximize Sales Tools including True Tour, Zoom Info, LinkedIn, Hilton/Delphi Database, and generate creative custom proposals and presentations. Negotiate with clients and achieve maximum revenue while satisfying clients' needs Monitor production of all Accounts, as well as individual stay clientele and evaluate trends within the luxury leisure industry Show initiative and resourcefulness in developing Individual guest room experience ensuring a high level of customer satisfaction Collaborate with all relevant departments in preparation for Villa clientele arrival and experience Actively solicits new business through outside client visits, entertaining and appointments. Implement special promotions relating to the Luxury Consortia and wholesale segments Conduct thorough and creative site visits of the hotel with clients, exhibiting key features and benefits of the property Proactively engage clients off-property via office visits, industry events and client entertainment Attend tradeshows and promotional events which may include travel, to develop networking opportunities through active participation and events Knowledgeable of all VIP guests and communicates to the team all needs of the guests Curates a personalized and meaningful experience for the Villa guest Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profits in accordance with selective selling guidelines Prepare and send requested proposals and contracts to designate potential group clients. Promote the resort as a hybrid leisure and work destination for extended stays and executive travel. Collaborate with Events and Catering teams to support retreat planning and execution. Monitor emerging luxury travel trends, platforms, and demand segments to identify new business opportunities aligned with the resort’s luxury positioning. Work cross-functionally with Marketing, Revenue Management, Public Relations, and operational teams to ensure consistent luxury positioning and revenue strategy. Other duties as assigned.

Requirements

Strategic thinker with strong negotiation and relationship-building skills.
Results-driven with proven ability to meet or exceed revenue goals.
Highly organized with strong attention to detail and follow-through.
Collaborative mindset with a focus on teamwork and client satisfaction.
Ability to exercise excellent communication, presentation, organization, time management and listening skills.
Ability to use analytical skills for measuring business potential and value to the hotel.
Demonstrates strong time management, organizational, and multi-tasking skills.
Collaborative team player who thrives in a fast-paced, dynamic environment.
Utilize Social Media platforms to promote business including Facebook and Instagram posts and reels.
3–7 years luxury leisure sales experience in a resort environment
Strong relationships within luxury travel advisor networks
Experience working with villa or residential-style accommodations
Knowledge of curated travel platforms and experiential travel trends
Experience in golf tourism, retreat sales, or extended-stay segments
Strong candidates will demonstrate an entrepreneurial mindset and the ability to develop new revenue channels.
Associate’s degree in Sales & Marketing, Business, Communications or a related field.
Equivalent combinations of education and relevant experience will be considered.
Successful completion of a background check is required prior to employment.

Nice To Haves

Familiarity with brand specific property Management System(s)such as Delphi and Passkey highly desired

Responsibilities

Achieve monthly, quarterly, and annual sales goals as designated by the Director of Sales & Marketing
Collaborate with Hilton Worldwide Sales team to identify opportunities for both Group and Transient in the segments of: TMC, Wholesale, National Corporate, Incentive, and Government (seasonally).
Lead and manage the RFP process for TMC, Luxury Consortia, Wholesale, and Local corporate accounts for both Villas and Hilton.
Solicit and promote the Villas to local accounts to include but not be not limited to: Relocation/renovation companies, real estate for temporary housing, interior designers, hospitals, local companies, government organizations based on seasonal pricing needs.
Educate and develop hotel relationships with key accounts to increase customer satisfaction and account revenue for Luxury Consortia Travel Advisor, Boutique Luxury Agencies, Individual and Suite clientele
Maximize Sales Tools including True Tour, Zoom Info, LinkedIn, Hilton/Delphi Database, and generate creative custom proposals and presentations.
Negotiate with clients and achieve maximum revenue while satisfying clients' needs
Monitor production of all Accounts, as well as individual stay clientele and evaluate trends within the luxury leisure industry
Show initiative and resourcefulness in developing Individual guest room experience ensuring a high level of customer satisfaction
Collaborate with all relevant departments in preparation for Villa clientele arrival and experience
Actively solicits new business through outside client visits, entertaining and appointments.
Implement special promotions relating to the Luxury Consortia and wholesale segments
Conduct thorough and creative site visits of the hotel with clients, exhibiting key features and benefits of the property
Proactively engage clients off-property via office visits, industry events and client entertainment
Attend tradeshows and promotional events which may include travel, to develop networking opportunities through active participation and events
Knowledgeable of all VIP guests and communicates to the team all needs of the guests
Curates a personalized and meaningful experience for the Villa guest
Receive and respond to all customer inquiries within four business hours.
Negotiate and capture all profits in accordance with selective selling guidelines
Prepare and send requested proposals and contracts to designate potential group clients.
Promote the resort as a hybrid leisure and work destination for extended stays and executive travel.
Collaborate with Events and Catering teams to support retreat planning and execution.
Monitor emerging luxury travel trends, platforms, and demand segments to identify new business opportunities aligned with the resort’s luxury positioning.
Work cross-functionally with Marketing, Revenue Management, Public Relations, and operational teams to ensure consistent luxury positioning and revenue strategy.
Other duties as assigned.