Library Aide

City of Peoria, Arizona•Peoria, AZ

1d•$17

About The Position

The City of Peoria seeks to hire a PTNB Library Aide in the Arts, Culture and Library Services (ACL) Division in the Main Library to provide a variety of library support work including activities in the circulation, reference, youth services or technical services of the library. The position entails sorting, shelving, and filing library materials accurately using established classification systems; maintaining organized shelves and attractive public areas; conducting routine library sweeps and assisting with opening and closing procedures; checking in materials and processing holds using the automated system; preparing and receiving materials for transport; and sorting donated items according to library guidelines. The position also involves providing customer service by answering phones, assisting patrons with accounts, issuing library cards, placing holds, resolving account concerns, and offering general assistance. Additionally, the role supports library programs and activities, completes clerical and circulation documentation, maintains knowledge of library services, and contributes to efficient operations and quality service. The ideal candidate for this position will have: Exceptional Customer Service Skills Strong organizational skills and a high level of accuracy The ability to maintain a flexible approach to work assignments Why Peoria? The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria. If you are passionate about providing excellent service through anticipating community needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

Requirements

Basic knowledge of the library
Basic computer and technical skills
Basic customer services skills required
High school diploma or equivalent
Valid AZ Driver's License upon hire

Nice To Haves

Exceptional Customer Service Skills
Strong organizational skills and a high level of accuracy
The ability to maintain a flexible approach to work assignments

Responsibilities

sorting, shelving, and filing library materials accurately using established classification systems
maintaining organized shelves and attractive public areas
conducting routine library sweeps and assisting with opening and closing procedures
checking in materials and processing holds using the automated system
preparing and receiving materials for transport
sorting donated items according to library guidelines
providing customer service by answering phones
assisting patrons with accounts
issuing library cards
placing holds
resolving account concerns
offering general assistance
supporting library programs and activities
completing clerical and circulation documentation
maintaining knowledge of library services
contributing to efficient operations and quality service