Library Assistant I - North Branch - PT

City of Abilene • Abilene, TX

11d

About The Position

Under the direct supervision of the Librarian II – Branch Manager – North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out. SUPERVISION EXERCISED This position exercises no supervision.

Requirements

• Knowledge of: Purposes and use of libraries.
• Knowledge of: Library services and locations within the library.
• Skill to: Use a personal computer.
• Skill to: Operate circulation and public catalog automation system.
• Skill to: Interact tactfully and courteously with the public in a friendly and efficient manner.
• Skill to: Effectively organize and multi-task.
• Ability to: Complete work duties independently, without direct supervision.
• Ability to: Quickly learn and perform routine library functions and procedures accurately.
• Ability to: Operate circulation and public catalog automation system.
• Ability to: Communicate effectively orally with the general public, supervisors and co-workers.
• Ability to: Arrange circulation materials in numerical and alphabetical order.
• Ability to: Follow instructions and learn to use the computerized circulation system.
• Ability to: Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Ability to: Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• A high school diploma or GED is required.
• Must be able to work evenings and weekends and maintain regular, reliable attendance.

Nice To Haves

• Six months of experience in a customer service position is preferred.

Responsibilities

• Shelves materials accurately and straightens the collection while also having a strong attention to detail.
• Shelf-reads the collection while helping to create and maintain displays.
• Straightens and maintains attractiveness in the public area for tables and seating.
• Checks in and out library materials at the circulation desk as needed.
• Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
• Follows routine procedures without direct supervision and reports problems to supervisor.
• Perform other job related duties and responsibilities as assigned.
• Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED