Library Associate (PT)

Scott County Community Development Agency•Jordan, MN

7d•$24 - $29•Onsite

About The Position

The Library Associate is key to creating exceptional customer experiences. Welcomes customers to the library and proactively assists customers through various aspects of using the library. Provides assistance to customers at information or circulation desks by answering information and account queries. Performs all circulation functions; assists customers with library accounts, including accepting payment; provides technology assistance; assists in planning, coordination, and delivery of library programs, services, and/or projects; and performs other duties as required by the needs of service. Hours and location of work may vary to best serve the needs of library customers; may work in multiple library facilities. We are looking to fill two (2) vacancies for part time Library Associate. These positions may be assigned to any Scott County Branch location and includes day, evening, and weekend shifts. Specific scheduling to be discussed at interview.

Requirements

Equivalency of two years post-secondary education (bachelor's degree preferred).
A reliable means of transportation for the performance of work responsibilities.

Nice To Haves

Previous library, customer service, or programming/teaching experience.

Responsibilities

Supports local branch service delivery by welcoming customers to the library, determining customer needs, and connecting customers with appropriate resources and staff; answering directional and basic information questions; planning, delivering and/or monitoring programs, including early literacy classes; and marketing and promoting programs throughout the library system.
Assists customers with library accounts and materials, including processing account applications; verifying account information; checking materials in and out; renewing materials; placing holds and interlibrary loan requests; accepting payment and making change; and responding to customer concerns and disputes.
Assists customers through various aspects of using the library, including library materials, public access catalog, Internet stations, printers, copiers, self-checkout, etc. Provides technology troubleshooting and assistance as needed.
Supports local branch operations by completing opening and closing procedures; performing collection maintenance tasks; providing work direction and training to library aides and volunteers; supporting and training new hires and substitutes; and offering general assistance to Librarians and Branch Manager.
Participates in job-related meetings, events, and training.
Works the hours and/or shifts assigned and begins and ends work on time.
Performs other related duties as required or assigned.

Benefits

Health Insurance - Four-tier plan option available
Dental Insurance - Four-tier plan option available
Life Insurance
Flexible (Pre-Tax) Spending Accounts
Post-Retirement Health Care Savings Plan
Long-Term Disability
11 paid holidays annually
Paid Time Off (PTO) or Vacation & Sick Leave
Paid Parental Leave
Employee Assistance Program
PERA (Public Employee's Retirement Association) Retirement Plans
On-Site Occupational Health Nurse
Active Health & Safety Teams, Committees, and Programs
Other great benefits available:
Short-Term Disability
Credit Union Membership
Deferred Compensation Plans
Minnesota Benefit Association
Vision Plan
Scott County Employees Association
Spirit of Scott Federal Student Loan Forgiveness
Training Opportunities
Scott County has adopted a Total Rewards philosophy!
Scott County is an employer of choice, supporting, encouraging, and engaging employees through focused employee investments and workplace programs and offerings that promote and foster individual and organizational well-being.
The net result of this philosophy is public service excellence.
Our goal is to address the multiple facets of employee well-being via six different program delivery "elements."
These elements encompass different topic areas, benefits, and initiatives that the County invests in to achieve Total Rewards.
These elements include physical health, workplace social/belonging, work/life balance, financial security, training and development, and emotional health.