Library Security Services Representative - Library

TWU•Denton, TX

14h•Onsite

About The Position

Performs security services work in the protection of property against theft, vandalism, illegal entry, and other destructive acts. Responsibilities include periodic patrol of the Blagg-Huey Library building and grounds, examination of doors and windows, and observation of people and unusual occurrences. Work is performed under minimal supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

Requirements

High school diploma or equivalent required.
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
Exceptional customer service skills.
Strong conflict resolution skills.
Strong situational awareness skills.
Ability to coordinate work with other employees, providing direct instruction as assigned.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
Ability to communicate effectively orally, by phone, in person, and in writing.
Ability to represent the department and University in a friendly, courteous, and professional manner.
Ability to maintain composure and a calm atmosphere at all times.
Ability to effectively respond to emergency situations in a timely manner.
Ability to use a personal computer and other office equipment, including related university software and email.
sitting for long periods of time, standing, walking, bending, reaching overhead, hearing, listening, talking, climbing stairs, climbing ladders, kneeling, and squatting.
The employee may be required to travel.
The employee must occasionally lift and/or move more that 10 pounds.
Depending on library building hours and assigned work schedules, employee may be required to work evenings and weekends.

Nice To Haves

Some college preferred.
Security certification preferred.
Security or related experience preferred.

Responsibilities

Patrols assigned areas to check for criminal activity, rule violations and irregularities.
Locks and unlocks buildings.
Activates and deactivates alarms.
Warns violators of rule infractions such as loitering.
Examines doors, windows, and gates to determine that they are secure.
Watches for and reports emergencies and irregularities immediately upon discovery.
Sounds alarm or calls police or dispatcher in case of emergency.
Prepares incident reports for files.
Performs courtesy escorts to students, faculty, and staff.
Contacts TWU Police for response as needed.
Performs other duties as requested.