Library Services Associate-Career, Business, & Nonprofit Services

Carnegie Library of Pittsburgh•Pittsburgh, PA

1d•$18•Onsite

About The Position

At Carnegie Library of Pittsburgh we believe in the richness of diversity and we build community, enable learning, provide access and value people. Our vision is that through Carnegie Library of Pittsburgh the people of our region will develop the literacies and connections that support individual achievement and strengthen the power of the community. Seeking a highly motivated and technology-focused individual to serve as an Adult Library Assistant at the Carnegie Library of Pittsburgh-Department of Workforce & Economic Development. The qualified candidate will bring positive perspective, strong service ethic and a flexible mindset to this lively urban environment by assisting patrons of all ages with a special emphasis on meeting the learning and information needs of adults. Location: CLP-Main-Career, Business, & Nonprofit Services Department, Pittsburgh, PA. Work Hours: 20-25 hours per week; days, evenings and weekends required. Compensation: $18.00 per hour Unit : This position is represented by the United Steelworkers union. Education and Physical Requirements: Bachelor’s Degree Required; The physical ability to bend, stoop, stand for long periods of time, push heavy book trucks, and lift heavy loads (25+ pounds);

Requirements

Excellent interpersonal and communication skills
Ability to navigate and interpret CLP policies and procedures
Strong computer skills, including the use of Office 365 products
Knowledge of current technological and workforce trends
Ability to work as part of a team
manage assignments and responsibilities effectively in a busy urban environment
Bachelor’s Degree Required
The physical ability to bend, stoop, stand for long periods of time, push heavy book trucks, and lift heavy loads (25+ pounds)
PA State Criminal Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Records Check and Mandated Reporter Training upon offer of employment

Nice To Haves

Experience working with children, teens, and/or adults in an urban setting preferred
Experience facilitating library programs and classes in person as well as in a virtual setting strongly preferred
Experience with the ability to use and instruct on business, non-profit, job and career databases preferred

Responsibilities

Assisting customers of all ages with information service, selecting and locating materials, and providing reader’s advisory services
Working in conjunction with the Library Services Supervisor and other Main Library staff to provide optimal service across age ranges
Help adult customers build digital skills by providing instruction and troubleshooting in one-on-one computer situations and in workshops with the goal of developing confidence and self-sufficiency in customers surrounding technology and the job search process
Providing an extremely high standard of customer service at every turn, internally and externally
Honoring the CLP Service Standards
Collaborating with staff and community members to achieve shared goals
Facilitating CBN programming and classes: including but not limited to: Business, Job and Career, and Nonprofit Mentoring users of all ages within the Library
Assisting with day-to-day operations at the Main Library including public service shifts and collections
Support partnerships with other non-profits and business
Provide high standard 1:1 appointments in person and/or virtually
Responsible for JCEC space, including up keep and inventory, creating engaging displays
Support system-wide initiatives, programs, and services, and community outreach efforts, as directed by your supervisor