Library Specialist, Part Time - Eloise May
About The Position
Eloise May Library is a lively, welcoming space where people from all walks of life come to learn, connect, and explore. As one of our busiest branches, we serve many patrons each day, and these roles are key to making sure everyone gets the help they need. You'll spend your days guiding patrons to resources, assisting with technology, and creating a space where every visitor feels respected and included. You'll work alongside a collaborative, supportive team committed to keeping the branch running smoothly and delivering excellent service. These part-time Library Specialist positions help provide consistent coverage across library services. Join us in supporting our community and continuing to deliver excellent service.
Requirements
- At least one year of experience in libraries, education, or other customer-facing roles
- Comfort with Microsoft 365 and ability to guide others through digital tools and technology challenges
- Positive attitude and ease with change in a fast-paced environment
- Ability to engage with people of all ages in a clear, friendly, and respectful way
- Commitment to inclusivity, cultural humility, and removing barriers to access
- Ability to contribute to and thrive in a diverse, collaborative team environment
- Ability to work a rotating weekend schedule and regularly close the library one to two times per week
- One year of experience in customer service, education, or libraries
- Ability to work a flexible schedule, including rotating weekends and closing shifts
- Familiarity with Microsoft 365 and eagerness to learn new technologies
Nice To Haves
- Experience working with children or teens
- Confidence helping others navigate digital tools and resources
- Fluency in another language, preferably: Spanish, Russian, or Arabic
Responsibilities
- Greet patrons with warmth and assist with accounts, questions, and resources
- Ensure a safe and welcoming environment by consistently enforcing the Library's Patron Code of Conduct, utilizing de-escalation techniques when addressing patron conflicts or disruptions
- Promote events and services, and maintain an inviting, organized space
- Process, shelve, and display materials efficiently
- Work scheduled shifts that include closing responsibilities and a rotating weekend schedule.
- Provide patient, step-by-step help using computers, mobile devices, and library tech tools
- Troubleshoot basic issues and assist with printing and reservable space equipment
- Offer instruction in digital literacy, Microsoft 365, and other resources, adapting to a variety of learning styles
- Use the Integrated Library System for patron and collection support
- Stay current on library tools, resources, and services
- Share knowledge generously with teammates and patrons
- Collaborate in a respectful, solutions-focused manner to meet community needs
- Set expectations for library use with empathy and professionalism
- Listen actively to patron feedback and communicate insights with supervisors
- Reflect the library's mission of equity, inclusion, and access in every interaction
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
