Licensed Insurance Customer Service Representative
About The Position
Property & Casualty Customer Service Representative – Howard Hanna Insurance Join a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative , you’ll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported. We’re more than an agency—we’re a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients’ peace of mind while helping you build a rewarding career. Grow your career. Make an impact. Join our team today!
Requirements
- Active Property & Casualty insurance license (required)
- Strong communication and interpersonal skills
- Passion for educating and helping clients understand their insurance options
- Proven ability to identify opportunities for cross-selling and account expansion
- Attention to detail and commitment to regulatory compliance
- Team-oriented attitude and a drive for continuous improvement
Responsibilities
- Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise
- Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions
- Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships
- Maintain accurate records and documentation in compliance with industry standards
- Collaborate with a supportive team dedicated to client satisfaction and professional growth
Benefits
- Annual Base Salary + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Hands on Training
- Mon-Fri Schedule
- Career Growth Opportunities
- Retirement Plan
- Competitive compensation and benefits package
- Ongoing training and professional development opportunities
- Supportive, inclusive, and growth-focused workplace culture
- Opportunities to advance within the company and broaden your insurance expertise
- work with a recognized Best Practices Agency
- Fun & Friendly Co-workers
- Bonus Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
