Licensing & Commissions Service Specialist

Corebridge Financial • Houston, TX

22d • Hybrid

About The Position

The Primary purpose of the Service Specialist position is to cultivate business relationships with the agents, BGAs, and Account Representatives. As a contributor at Corebridge Financial you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of Corebridge Financial business. Service Specialists must meet production and quality guidelines as established through Performance Management. Provide advanced administrative support to Agents, BGA’s back office and Account Representatives. Included in this process is researching, processing adjustments, and responding timely and accurately Provide decisions or pertinent information to agents and BGA’s on a proactive basis Collect information from all sources to complete any contracting or commission processing Review commission statements and audits to ensure all payments are accurate Identifying agent error/revolving error trends and work with the BGA offices or other teams to prevent future occurrences Create reports to provide a proactive status of pending agent paperwork, pending chargebacks or potential commission related issues to BGA’s and Account Representatives

Requirements

• Experience using Microsoft Excel, Outlook, and Word.
• Ability to multitask, prioritize tasks, and manage emails.
• Ability to work successfully in a structured fast paced team environment which means your day will go by fast. You must be able to manage multiple tasks at one time.
• Excellent communication skills, both oral and written.
• Strong analytical and collaboration skills
• Flexibility to adapt to fast-changing priorities
• Track record of effectively managing multiple project deadlines with minimal supervision

Responsibilities

• Provide advanced administrative support to Agents, BGA’s back office and Account Representatives.
• Researching, processing adjustments, and responding timely and accurately
• Provide decisions or pertinent information to agents and BGA’s on a proactive basis
• Collect information from all sources to complete any contracting or commission processing
• Review commission statements and audits to ensure all payments are accurate
• Identifying agent error/revolving error trends and work with the BGA offices or other teams to prevent future occurrences
• Create reports to provide a proactive status of pending agent paperwork, pending chargebacks or potential commission related issues to BGA’s and Account Representatives

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees