Lifestyle Director

Associated Asset Management (AAM)•Phoenix, AZ

11d

About The Position

Primary responsibilities are centered on strategic planning and marketing of all resident programs within the Fireside at Norterra Community. Additional responsibilities include, but are not limited to, the development and delivery of communications to community residents utilizing media formats such as: email blasts; newsletters; brochures; flyers; community website pages; Facebook and other various forms of media as necessary. This position involves big picture thinking backed by a focus on the tactical aspect of planning events and activities, including: recreational, social, cultural, educational and entertainment activities. Responsible for the overall promotions and marketing of recreation and leisure programs including community events and special projects offered through the community.

Requirements

Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
Effective and dynamic public speaking skills.
Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
Ability to lead people and get results through others.
Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
Ability to organize and manage multiple priorities and meet deadlines.
Ability to multi-task with frequent interruptions, changes and delays while remaining focused and work effectively, efficiently and cheerfully under such circumstances.
Good reasoning skills with the ability to problem solve exercising good judgment and decision making.
Ability to adapt and adjust to change.

Responsibilities

Partner with the Community Manager to identify, coordinate and market all community events, programs and services.
Oversee support staff and facilitators to ensure facilities, events, classes, and customer service meets the needs of the residents.
Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
Work with residents to assist in the establishment of chartered clubs.
Secure all entertainment, food, decorations, and items necessary to carry out events.
Send out Eblasts for Lifestyle, Fitness, Clubs, Groups & Classes as needed.
Oversee the monthly calendars.
Oversee and maintain community website and Facebook page.
Oversee quarterly newsletter: collecting articles, organizing, and submitting for print.
Work with local businesses to create partnerships for sponsorship opportunities.
Work with staff to create and facilitate Lifestyle events including responsibility for all aspects of marketing special events.
Oversee the New Resident Orientation as applicable.
Attend Board, club, and committee meetings.
Assess overall success of events through focus groups and evaluations and Social Committee.
Perform other duties as directed.